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Job Description

Full Time / Part time: Part-time 

Regular / Temporary: April 20th –July 17th 20 hours a week 

Salary: $23/hour 

Location: In person, Honolulu, Hawaii  

Reports to: Regional Director, Latin American and Caribbean 

 

In this position, your responsibilities would include: 

• Coordination with Student Engagement team on duties related to pre-arrival, housing, medical forms, flight details, missing application items, etc. 
• Support student health and safety issues before arrival and onsite 
• Design engaging orientation activities/events aligned with IFSA’s commitments 
• Booking venues, guest speakers, cultural / socialeventsand excursions 
• Liaising with host university faculty and study abroad offices to align on program needs 
• Managing rosters, budgets, and relevant health and safety information using Salesforce 
• Attending and delivering pre-departure orientations to prepare students for experience 
• Developing program handbooks for pre-arrival and onsite distribution 
• Participating in emergency response protocols while supporting program delivery only 
• Coordinate and support planning and delivery of excursions, cultural and co-curricular activities, and other events as needed 
• Monitor student's integration and well-being through regular communication and in personcheck-ins
• Contribute to emergency response and student incident management based on established protocol 
• Initial point of contact for general student inquiries 
• Collect student stories/testimonies/photos for Marketing purposes 
• Duties assigned by SE and RD, to assist with student services and overall program operations

Requirements, Work Experience and Education 

• Experience with social media platforms used by US college aged students  
• Deep knowledge of Microsoft Office systems including PowerPoint, Word, Outlook required
• Advanced skills in working with Excel including design of pivot tables desired 
• Knowledge of CRMs, specifically Salesforce desired 
• 2 years of work experience in study abroad or work experience in sectors such as education, tourism, event planning, or hospitality 
• Strong time management and planning skills, with the ability to work independently to execute time-sensitive tasks and duties successfully 
• Strong attention to detail in creating internal and external documents and in managing program and administrative data 
• Strong digital competencies, including the ability to engage with multiple systems and our database platform, Salesforce. 
• Ability to cultivate and model practices and behaviors that reflect IFSA’s organizational commitments of inclusive excellence, intercultural agility, individualizedlearningand enduring impact 
• Proven ability to work well in a team and to engage effectively with colleagues across an organization 
• Ability to engage with and support students with diverse lived experiences including students of color, students with mental and physical disabilities, first-generation college students, and LGBTQIA+ students 
• Flexibility and ability to adapt and thrive in ambiguous and changing situations and to shift focus and reprioritize work as needed 
• An ability to respond calmly and professionally to emergency situations 
• General knowledge of university system in Hawaii 
• Undergraduate degree is preferred 
• The legal right to work in the United States isrequired

Physical and Work Environment   

• Working on a computer, placing phone/video calls. 
• Required to navigate and travel around the city and for excursions, potentially outdoors in the heat or cold 
• Occasional travel around the local city and remote locations isrequired
• Occasional physical activities such as arranging chairs/tables in conference room settings.  
• Ability to attend occasional meetings outside of local business hours, due to the global nature of our operations 

We know there are great candidates who won’t check all these boxes, and we also know you might bring important perspectives, experiences and skills that we haven’t considered. If this describes you, please don’t hesitate to apply and tell us about yourself.  

  

To Apply  

 

To apply, please submit your cover letter and resume for this position via IFSA’s career page: https://www.ifsa-butler.org/connect-with-us/ifsa-job-openings/ 

 

In your cover letter, please include a brief “Why” statement outlining your suitability for the Program Assistant role at the University of Mānoa, using the position responsibilities and IFSA’s organizational commitments as a framework. In addition, describe your knowledge of the local culture, history, and community of Mānoa and Hawaii, and how this understanding would support students during the program. 

 

Review of applications will begin immediately, and the position will remain open until filled.  

 

IFSA is an equal opportunity employer, and our hiring process is inclusive of all genders and gender expressions, races and ethnicities, ages, religions and sexualities as well as veterans and people with disabilities.