Rental/Customer Service Agent

Feb 01 2019
ALTRES Office |Honolulu|Full Time, $15.00 / hour
Job Description

Rental/Customer Service Agent needed for a full-time opening at a local industrial equipment rental company.

 

The Rental/Customer Service Agent will be tasked with assisting customers through the sales process from collecting information and providing quotes to coordinating payment and scheduling equipment rentals.  

 

You must have excellent customer service skills and be able to communicate well with all types of people.

 

Additional Responsibilities:

 

  • Answer incoming phone calls and provide assistance callers.
  • Greet and welcome walk-in customers.
  • Assist customers through all stages of the sales process, from collecting information and providing quotes to coordinating payment and scheduling equipment rentals.  
  • Follow up and confirm equipment rentals with customers.
  • Process and post payments.
  • Provide equipment training to customers.
  • Assist with other duties as needed.

 

Required Education and Qualifications:

 

  • Minimum 6 months of related work experience.
  • Must have a valid driver’s license and clean driving abstract.
  • Must have some college or technical school training.
  • Excellent customer service and communication skills are required.
  • Must be able to prioritize and move easily from task to task.