Reservations Sales Agent

Jun 23 2018
ALTRES Office |Honolulu|Full Time
Job Description

Do you want to have fun at work? Are you a people person, a great communicator, and enthusiastic about starting a job you'll love? If so, become an integral team member at this premier vacation property management company in Wailea! This is a temporary three-month assignment with the possibility of extension.


You will work as a full-time Reservations Sales Agent, responsible for creating authentic and fun experiences for guests. That means greeting guests with a smile, answering any questions, handling cancellations, and giving recommendations. You should have previous experience serving customers and answering phones.


You'll get to work with a team that enjoys collaboration, prides themselves on diversity and inclusion, and offers great benefits!


Pay: $19.00 Hourly


Additional Responsibilities:


  • Answer telephone calls and respond to general inquiries regarding hours or operation, facilities, amenities, and recommendations.
  • Engage guests to understand interests and preferences and suggesting services and rates.
  • Collaborate with the sales department on group bookings
  • Serve as a guide for the guest and their experience
  • Resolve customer complaints to maintain customer loyalty

Who we're looking for:


  • Enthusiastic—You're always ready with a smile and every caller is met with attention, efficiency, and courtesy. You can create a memorable experience for any customer through your warm and welcoming personality.
  • Friendly—You can engage guests and share your personal experiences of the services and facilities to get them excited about their visit to the area.
  • Team player—Collaborating with our colleagues to grow the business and make every guests experience fun and enjoyable sounds like an ideal work environment.
  • Efficient—Fast-paced work environments don't stress you out; in fact, you strive while multi-tasking and constantly being on the go.
  • Flexible—You're always willing to lend a hand, even if the task isn't in your job description. You can work various shifts and weekends when needed.
  • Personable—You can communicate with just about anyone and enjoy helping others.