Safety and Security Officer - Hilton Hawaiian Village

Jan 23 2024
Doubletree Alana Waikiki |Honolulu|Full Time, $21.20 / hour
Job Description

Hilton Hawaiian Village is Waikiki's only true resort destination located on the widest stretch of beach in Waikiki. Our guests have access to the Duke Kahanamoku Beach & Lagoon as well as the renowned pools, which include the multi-layered Paradise Pool, featuring one of the only water slides in Waikiki. Join the fun TODAY!

 

 

 Ideal candidate will have previous customer service experience. This is a great step towards a wonderful career with the #1 World's BEST WORKPLACE!

 

 
   �​� * Classification:  Full Time
     * Shift:  AM/MID/PM/Overnight - Various. Must have availability to work weekdays, weekends and holidays.
 
 Security is a 24/7 operating department. Open and flexible scheduling availability is required (including weekends and holidays.)

 

What will I be doing?

 

As a Security Officer, you would be responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

 
     * Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions.
     * Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property.
     * Promote safe work practices.
     * Initiates preliminary investigations into incidents, as needed.
     * Writes reports and ensures accuracy of necessary documentation, as needed.
     * Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner.

 

The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S.

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

 

·        Ac​cess to your pay when you need it through DailyPay

·        Health insurance

·        Career growth and development

·        Team Member Resource Groups

·        Recogniti​on and rewards programs

·        Go Hilton travel discount program

·        Best-in-Class Paid Time Off (PTO) 

·        Supportive par​ental leave

·        Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount

·        Debt-fr​ee education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

 

*Please note, benefits may vary depending on the classification and union status of the position.

 

What are we looking for?

 

EDUCATION

Hi​gh School Diploma or equivalent required

 

EXPERIENCE
<​br>1-2 year high traffic/volume Safety and Security Officer and/or customer service experience desired.

 

LICENSES OR CERTIFICATES

Current valid Hawaii State Guard Card Certificate. Ability to obtain in given timeframe.

 

GROOMING
<​br>All team members must maintain a neat, clean, and well-groomed appearance (specific standards available).

 

NOTICE:
<​br>The hospitality business functions seven days a week, twenty-four hours a day. In addition, this is a hospitality business, and a hospitable service atmosphere must be always projected.

 

 

Sin​ce being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

 

 
     * Hospitality - We're passionate about delivering exceptional guest experiences.
     * Integrity - We do the right thing, all the time.
     * Leadership - We're leaders in our industry and in our communities.
     * Teamwork - We're team players in everything we do.
     * Ownership - We're the owners of our actions and decisions.
     * Now - We operate with a sense of urgency and discipline.

 

In addition, we look for the demonstration of the following key attributes:

 
     * Quality
     * Productivity
     * Dependability
     * Customer Focus
     * Adaptability

 

What will it be like to work for Hilton?

 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Hourly pay: $21.20

 

To apply for this position, please use the following URL:

https://ars2.equest.com/?resp​onse_id=acb95ca8270dad31974dede3ab4f75e6<​/p>