Job Description
CU Hawai'i, Korea’s leading convenience store brand, is expanding in Hawai‘i.
CU is a global convenience store chain operating approximately 19,000 stores worldwide including Honolulu, Hawai'i.
We’re looking for dedicated and friendly team members for our downtown, Kapahulu and Kahala locations and to help grow CU Hawai'i as we open additional locations.
Job Title: CU Store Associate
Employment Type: Part Time
FLSA Status: Non-exempt
Reports To: Store Manager
Job Summary Store Associates are the heart of CU Hawai‘i, responsible for delivering excellent
customer service by maintaining our high standards for welcoming customers, ensuring food quality, fast checkouts, providing a fun & safe environment and consistent cleanliness. Store Associates also keep shelves full, ensure food safety standards are met, and enhance the CU brand with the aloha spirit.
Key Responsibilities **Customer Service & Sales**
- Welcome all customers with a friendly, positive attitude and assist with purchases.
- Educate customers on CU's unique brands and fun food experiences.
- Handle all customer transactions at the point-of-sale register and promote CU rewards programs.
- Address customer inquiries and resolve issues in a professional manner.
**Food & Beverage**
- Prepare and stock food and beverages following CU safety and quality standards.
- Follow food safety procedures and health code requirements.
- Maintain consistent cleanliness and readiness of all food service equipment and areas.
- Monitor food and beverage supplies and keep shelves and supplies full for our customers.
**Stocking & Inventory**
- Receive, check, and stock merchandise according to CU stocking checklists.
- Ensure proper rotation, labeling, FIFO and placement of dry and fresh products.
- Support pre-stocking, stocking, and inventory verification processes.
- Monitor suppliers to ensure consistent product availability and quality.
- Ensure all displays, signage, promos and marketing are accurate, posted and damage-free.
**Store Maintenance**
- Maintain store cleanliness and safety.
- Perform daily opening, mid-day and closing duties per CU operations checklist.
- Quickly respond to and remove any spills or trip hazards.
**Compliance**
- Adhere to CU Hawai‘i policies and procedures, including permits and licenses compliance.
- Follow operational checklists for health and safety readiness.
- Able to handle and sell alcohol and any age restricted items as permitted by law. Must follow all laws regarding the handling and selling of age restricted items.
Qualifications
- Must be age 18 years or older to handle age-restricted product sales
- Positive and customer-focused attitude.
- Ability to multitask, work in a fast-paced environment.
- Able to stand for extended periods, bend, reach and lift up to 50 lbs.
- Basic math and communication skills.
- Food handler’s certification (required before first shift).
- Previous experience in retail, cashiering, or foodservice preferred but not required.
- Flexible and open availability for full-time positions.
To learn more about CU Hawai'i, please visit us on the web at https://www.nicetocuhawaii.com/.
See a complete listing of our job openings at https://www.hrsymphony.com/hrs/route/careers/CUHawaii