Security Officer - Second Shift

Apr 02 2024
Honolulu Museum of Art |Honolulu|Full Time, $17.00 / hour
Job Description


Job Title: Security Officer - Second Shift 

Department: Security

Employment Status: Full-Time, Non-Exempt

Supervisor: Security Manager


Job Summary:

The Security Officer is responsible for the day-to-day security and protection of the museum facilities, exhibits, staff, and visitors. The position requires walking and standing for long periods of time while patrolling the museum’s public areas, surveying the entrance area, and providing security escorts when needed.


The Honolulu Museum of Art:

Opened in 1927, the Honolulu Museum of Art is a home for art and education created for the benefit of the entire community. Founder Anna Rice Cooke envisioned a museum that would bring people together through the power of art and “the deep intuitions that are common to all.” The museum was conceived of as a place of meaningful exchange and dialogue, celebrating the diverse artistic and cultural traditions of Hawai‘i’s multi-ethnic population. From this founding intention grew the museum of today, with a world-class encyclopedic collection of more than 55,000 works of art, representing a stunning breadth of places and eras, from all corners of the globe and from the ancient past to the present day.


Minimum Qualifications:

  • High school diploma or general education degree (GED); one or more years related experience and/or training; or equivalent combination of education and experience.
  • Ability to work, weekends, holidays, and evenings as necessary is required.
  • Honesty, integrity, enthusiasm, perspective, and a strong work ethic supported by commitment and follow-through.
  • Ability to work within and support a diverse community of visitors, artists, and employees.

Desired Qualifications:

  • GDE State Guard License or working toward GDE Certification.
  • Understanding of Honolulu Museum of Art’s Mission and Vision or willing to learn and be part of it.
  • Excellent interpersonal skills, including verbal and written communication, customer service, and public relations. Ability to interact with museum visitors in a courteous and helpful manner.
  • Ability to work as part of a team and under supervision.
  • Ability to understand and follow operational policies and procedures.
  • Ability to react calmly and effectively to emergency situations.
  • Ability to interact with very diverse groups of people and situations. Ability to interact well with law enforcement, Fire and EMS personnel.
  • Ability to or capacity to be trained in use of two-way radios, CCTVs, and other security equipment.
  • Understanding of Honolulu Museum of Art’s established identity and dedication to advancing it.

Essential Duties:

  • Familiar with, understands, and enforces museum rules guidelines.
  • Observes people, conditions, artwork at museum entrances, galleries, museum hallways, open spaces, stairwells, and all other areas both internal and external pertaining to the Honolulu Museum of Art.
  • Detects, responds to, and reports unsafe conditions, vandalism, criminal/suspicious activities, fire/medical emergencies, and natural/man-made disasters to security administration.
  • Responds courteously and promptly to requests for assistance from visitors and staff. Communicates with Security team and supervisor if they have to temporarily leave their area to assist someone. Ensures that there is no lapse of coverage.
  • Provides crowd control during special events. Warn violators of rule infractions.
  • Reacts calmly and effectively to emergency situations.
  • Remains alert and watchful at all times while on duty.
  • Record data by completing detailed and accurate reports for incidents such as property damage, unusual occurrences, and accidents or injuries.
  • Helps keep the Museum presentable to visitors by performing light housekeeping duties such as sweeping, mopping, wiping, dusting and other cleaning as needed.
  • Other duties as assigned.


The Honolulu Museum of Art is committed to practicing salary transparency. The starting wage for this position is $17.00 per hour. Please note that the pay information is a general guideline only. Many factors are taken into consideration when setting pay, including education, experience, the external labor market, and internal equity. This opportunity includes a generous benefits package, including but not limited to:

  • Fully covered medical, dental, and vision insurance for employee
  • 12 paid holidays
  • 15 days of vacation accrual in 1st year, increasing to 20 days in 2nd year
  • 15 days of annual sick leave
  • Group retirement plans with employer matching after 2nd year
  • Shop, Museum Café, and Art School discounts
  • Onsite parking provided

Working Conditions and Atmosphere:

Second shift work from 4:00 p.m. to 12:00 a.m. Five shifts per week, though overtime or emergency coverage may be required.

Must have the ability to read, comprehend, and write simple instructions, short correspondence, and memos as well as effectively present information in one-on-one and small group situations to visitors and employees. While performing the duties of this job, the employee is regularly required to stand and walk in dark and dimly lit conditions. The employee is occasionally required to sit and perform administrative and security tasks with manual dexterity. Must be able to observe cameras for long periods. 

Ability to operate general office equipment including computer, copier, printers, fax machine, etc. Ability to lift, carry, push, pull, up to 25 lbs. of general office material or equipment.


The employee must be able to fulfil all Essential Duties with or without a reasonable accommodation. This job description is not designed to cover or contain a comprehensive list of all activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.


Diversity, Equity, Accessibility, and Inclusivity:

HoMA welcomes people from all backgrounds and walks of life, and this is reflected in our diverse community of employees. We encourage applications from candidates across a wide variety of backgrounds, including, but not limited to, people of all races and ethnicities, people with disabilities, women, veterans, and all members of the LGBTQ community.


Equal Employment Opportunity:

HoMA is proud to be an equal opportunity employer and is committed to providing equal opportunity for all employees and applicants. HoMA recruits, hires, trains, promotes, compensates, and administers all personnel actions and benefit programs without regard to race, color, ancestry, religion, sex, including pregnancy and gender identity and expression, national origin, age, disability, sexual orientation, reproductive health decisions, marital status, arrest and court record, citizenship, credit history, military and veteran service, victim of domestic violence or sexual abuse victim status, genetic information, or any other characteristic protected by applicable federal, state or local law.

The statements contained herein describe the scope of the responsibilities and essential functions of this position but should not be considered to be an all-inclusive listing of work duties and requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.

HoMA maintains a policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals. This applies to both HoMA employees and applicants for employment with the Museum. Any form of harassment of any employee because of any protected status is also prohibited.