Security Supervisor

Feb 13 2024
Honolulu Museum of Art |Honolulu|Full Time, $20.50 - $21.50 / hour
Job Description


Job Title: Security Supervisor

Department: Security

Employment Status: Full-Time, Non-Exempt

Supervisor: Security Manager


Job Summary:

Under the general direction of the Security Manager, the Security Supervisor position supervises, monitors, and coordinates security activities for the purpose of ensuring the safety and security of buildings, assets, premises, employees, and visitors.


The Honolulu Museum of Art:

Opened in 1927, the Honolulu Museum of Art is a home for art and education created for the benefit of the entire community. Founder Anna Rice Cooke envisioned a museum that would bring people together through the power of art and “the deep intuitions that are common to all.” The museum was conceived of as a place of meaningful exchange and dialogue, celebrating the diverse artistic and cultural traditions of Hawai‘i’s multi-ethnic population. From this founding intention grew the museum of today, with a world-class encyclopedic collection of more than 55,000 works of art, representing a stunning breadth of places and eras, from all corners of the globe and from the ancient past to the present day.


Minimum Qualifications:

  • 3 years of experience in security with at least 1 year in a supervisory capacity.
  • High school diploma or equivalent.
  • Valid driver’s license.
  • Active guard card or able to obtain one.
  • Must have the flexibility to work additional day, night, and weekend hours as required.
  • Knowledge of supervisory principles and practices.
  • Able to prepare detailed and accurate incident reports.
  • Excellent interpersonal skills, including verbal and written communication, customer service, and public relations.
  • Able to exercise tact, patience, and discretion in dealing with people of varying backgrounds and temperament.
  • Able to deal with stressful situations in a calm and effective manner.
  • Able to interact well with Police, Fire, and EMS personnel.
  • Basic knowledge of PC-based computers and software such as MS Word and Excel.
  • Honesty, integrity, enthusiasm, perspective, and a strong work ethic supported by commitment and follow-through.
  • Ability to work within and support a diverse community of visitors, artists, and employees.

Desired Qualifications:

  • CPR/First aid/AED certified.
  • Able to operate security equipment such as PC-based CCTV system, intrusion, and fire/life safety systems.
  • Experience in a museum environment or nonprofit organization with multiple sites and varying degrees of need.
  • Understanding of Honolulu Museum of Art’s established identity and dedication to advancing it.

Essential Duties:

  • Opens the Museum at the beginning of the workday and closes it at the end of the day.
  • Manages daily work schedule for the assignment of officers to security posts and duties, sets priorities, and directs the daily activities of subordinate employees.
  • Issues verbal and written instructions to security officers as needed.
  • Conducts inspections of security posts to ensure officers are performing assigned duties.
  • Inspects equipment, uniforms, and general appearance of officers and makes corrections as needed.
  • Ensures officer compliance with departmental rules, regulations, policies, and procedures, and recommends disciplinary action as needed.
  • Oversees the maintenance of all post equipment and assures continued proper use and operation of this equipment.
  • Responds to requests for assistance from staff, visitors, and security personnel.
  • Responds to and conducts preliminary investigation of all incidents involving criminal/suspicious activities, fire/medical emergencies, natural/man-made disasters vandalism, hazardous conditions, and other incidents.
  • Performs the duties of a security officer during staffing shortages. In the absence of the Head of Security and Safety and the Security Manager, directs the activities of the department.
  • Assists with the On-the-Job Training of officers as required.
  • Operates and monitors various alarm, radio, and CCTV monitoring equipment and systems.


The Honolulu Museum of Art is committed to practicing salary transparency. The minimum salary for this position is $20.50 and the maximum salary is $21.50. Please note that the pay range information is a general guideline only. Many factors are taken into consideration when setting pay, including education, experience, the external labor market, and internal equity. This opportunity includes a generous benefits package, including but not limited to:

  • Fully covered medical, dental, and vision insurance for employee
  • 12 paid holidays
  • 15 days of vacation accrual in 1st year, increasing to 20 days in 2nd year
  • 15 days of annual sick leave
  • Group retirement plans with employer matching after 2nd year
  • Shop, Museum Café, and Art School discounts
  • Onsite parking provided

Working Conditions and Atmosphere:

Works in an office environment. General office hours are Monday through Friday, 8:00 a.m. to 5:00 pm with flexible scheduling as needed. Ability to operate general office equipment including computer, copier, printers, fax machine, etc. Ability to lift, carry, push, pull, up to 25 lbs. of general office material or equipment. Ability to work some evening and weekend hours.

The employee must be able to fulfil all Essential Duties with or without a reasonable accommodation. This job description is not designed to cover or contain a comprehensive list of all activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.


Diversity, Equity, Accessibility, and Inclusivity:

HoMA welcomes people from all backgrounds and walks of life, and this is reflected in our diverse community of employees. We encourage applications from candidates across a wide variety of backgrounds, including, but not limited to, people of all races and ethnicities, people with disabilities, women, veterans, and all members of the LGBTQ community.


Equal Employment Opportunity:

HoMA is proud to be an equal opportunity employer and is committed to providing equal opportunity for all employees and applicants. HoMA recruits, hires, trains, promotes, compensates, and administers all personnel actions and benefit programs without regard to race, color, ancestry, religion, sex, including pregnancy and gender identity and expression, national origin, age, disability, sexual orientation, reproductive health decisions, marital status, arrest and court record, citizenship, credit history, military and veteran service, victim of domestic violence or sexual abuse victim status, genetic information, or any other characteristic protected by applicable federal, state or local law.

The statements contained herein describe the scope of the responsibilities and essential functions of this position but should not be considered to be an all-inclusive listing of work duties and requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.

HoMA maintains a policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals. This applies to both HoMA employees and applicants for employment with the Museum. Any form of harassment of any employee because of any protected status is also prohibited.