Nov 19 2022
Honolulu Museum of Art |Honolulu|Full Time
Job Description

Please apply directly on our company website: https://honolulumuseum.​org/employment/

All servers make hourly rate PLUS tips. 


Job Title: Server, Honolulu Museum of Art Cafe

Job Status: Part-Time, FLSA Non-Exempt

Job Hours: Thursday - Sunday 10:00 AM - 3:00 PM, Friday and Saturday 4:15 PM - 9:30 PM

Job Summary: Under the general direction of the Café Manager and/or Food and Beverage Director, provide friendly, efficient, and professional service in the Museum Café.


Minimum Qualifications: 

  • High school diploma or equivalent.
  • 2 to 3 years of prior experience serving customers in a restaurant and/or catering environment.
  • Must demonstrate broad knowledge of table service etiquette, food safety practices, and be passionate about the food and beverage industry.
  • Must have the ability to communicate effectively with a diverse range of customers and coworkers.  

Desired Qualifications:

  • ServSafe or ANSI Food Handler certificate
  • Working knowledge of digital point of sale systems, various cooking techniques, food safety practices, and table service etiquette. 
  • Understanding of Honolulu Museum of Art’s established identity and dedication to advancing it.
  • Intelligent self-starter who is committed to the museum’s mission.
  • The traits of honesty, integrity, enthusiasm, and perspective; a very strong work ethic, supported by commitment and follow-through.
  • Excellent customer service skills. Ability to remain calm and pleasant under stress or customer demands.
  • Ability to keep up with the pace of the kitchen, other staff, and customers.
  • Ability to apply common sense and judgement towards the daily functions and environment of the restaurant.

Core Competencies:

  • Adaptability
  • Effective communicator
  • Takes initiative and exercises good judgment
  • Professionalism
  • Problem Solver
  • Mathematics 

Essential Duties:

  • Greets customers in a courteous, respectful and welcoming manner as they are seated at a table, lists daily specials, takes order and serves all food and beverages.
  • Cleans and sanitizes tables and chairs and resets for the next customer.
  • Works with the Café staff to set up in the morning and cleans up for closing at the end of the shift.
  • Ensuring overall guest satisfaction.
  • May serve as cashier in Café, coffee bar, and/or for special functions.
  • Additional duties as assigned.

Traits and Characteristics:

Must be bright, diplomatic, analytical, of the highest integrity, and possess sound judgement. The successful candidate should demonstrate an ability to initiate and sustain momentum without close supervision. Exhibiting a polished presence, diplomacy, discretion and a deep respect and understanding of the museum its vision, mission and values


Working Conditions and Atmosphere:

HoMA Café is an indoor and outdoor space. The server will primarily work outside in the covered dining room through various weather conditions. Employees in this role are frequently exposed to hot water, potentially slippery floors, and cleaning chemicals. Employee must be able to walk, stand, use stairs and climb a ladder, bend, stoop, kneel and crouch. Must be able to use arms, hands and fingers to hold utensils and use sharp knives. Must be able to pick up, hold, carry, and lift overhead up to 50 pounds. Must be able to reach outward and overhead. Noise level is usually normal to occasionally loud; employee must have the ability to hear, listen and speak clearly, read and comprehend instructions, short correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers of the museum and coworkers.


Diversity, Equity, Accessibility, and Inclusivity:

HoMA welcomes people from all backgrounds and walks of life, and this is reflected in our diverse community of employees. We encourage applications from candidates across a wide variety of backgrounds, including, but not limited to, people of all races and ethnicities, people with disabilities, women, veterans, and all members of the LGBTQ community.  


Equal Employment Opportunity:

HoMA is proud to be an equal opportunity employer and is committed to providing equal opportunity for all employees and applicants. HoMA recruits, hires, trains, promotes, compensates, and administers all personnel actions and benefit programs without regard to race, color, ancestry, religion, sex, including pregnancy and gender identity and expression, national origin, age, disability, sexual orientation, reproductive health decisions, marital status, arrest and court record, citizenship, credit history, military and veteran service, victim of domestic violence or sexual abuse victim status, genetic information, or any other characteristic protected by applicable federal, state or local law.


The statements contained herein describe the scope of the responsibilities and essential functions of this position but should not be considered to be an all-inclusive listing of work duties and requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload. 


HoMA maintains a policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals. This applies to both HoMA employees and applicants for employment with the Museum. Any form of harassment of any employee because of any protected status is also prohibited.