Server (Full-Time)

Job Summary

The Server at Kalia Theatre is responsible for the set-up and serving of food and beverages to guests at all functions, according to the hotel standards.

Education & Experience: 

• High school diploma or equivalent and/or experience in a hotel or a related field preferred
• Must be of legal age to serve alcoholic beverages, according to local state laws
• A min. of 2 years of high volume cocktail or full restaurant service experience
• Must obtain a Liquor Commission Card prior to first day of training

Physical requirements:

• Flexible and long hours sometimes required.
• Light work - Exerting up to 20 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.

 General Requirements:

• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Attend all property required meetings and trainings.
• Maintain regular attendance in compliance with Property Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
• Comply with Property Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
• Must be able to cross-train in other related areas.
• Must be able to maintain confidentiality of information.
• Must be able to show initiative, including anticipating guest or operational needs.
• Perform other duties as requested by management.
• Maintain a warm and friendly demeanor at all times.

Fundamental Requirements:

• Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers and fellow employees.
• Perform preparatory tasks and side work duties to ensure that guests are served promptly and efficiently.
• Know how to read the Event Order (EO) and be familiar with the menu of the assigned function.
• Served guests according to the properties standards in a friendly, courteous, and professional manner.
• Food served from the left (with the left hand) and cleared from the right (with the right hand) whenever possible.
• Beverages served and cleared from the right (with the right hand) whenever possible.
• Respond to guest problems, complaints, and accidents. Communicate to management, if necessary.
• Set all tables according to hotel standards.
• Ensure event is set and guest ready 30 minutes prior to event start time.
• Maintain the banquet storeroom in a neat and orderly manner, stocked with any and all appropriate supplies necessary for food service functions.
• Clean-up banquet space after the completion of the function and ensure that all equipment and supplies are stored and re-stocked properly.
• Prepare room according to EO and the various meal functions.
• Know the menu items for each function served and able to give accurate descriptions.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

This job opening was posted on 11/9/2026 and will remain open for at least 60 days.