Assistant Service Manager
Position Overview:
Cutter Chevrolet is looking for a Assistant Service Manager to join our sales team.
Job Responsibilities:
- Oversee the daily operations of the service department - Manage a team of technicians and mechanics - Schedule and assign work orders to ensure timely completion - Provide guidance and support to technicians on complex repairs and diagnostics - Monitor and maintain inventory levels of parts and supplies - Ensure compliance with safety regulations and company policies - Develop and implement training programs for technicians to enhance their skills - Maintain accurate records of service activities and customer interactions
- Attending to service calls (i.e., scheduling, status, etc.)
- Providing customer support in escalated situations
- Provide direction to staff.
- Fill in for Service manager in times of absence.
- Support ongoing learning and development of team members.
- Help create and foster a respectful and inclusive team environment.
Job Requirements:
Cutter Chevrolet is an equal opportunity employer and a drug-free workplace.