Social Services Coordinator

Join our team as a Social Services Coordinator, where you'll play a key role in supporting our residents' emotional, social, and discharge-planning needs. Working alongside our Social Services Director, you'll help ensure every resident receives compassionate, well-coordinated care throughout their stay.

What You'll Do

• Partner with the Social Services Director to plan, implement, and evaluate our social services programs
• Collaborate with administration, medical, and nursing staff on social services planning
• Complete assigned resident assessments and MDS sections
• Help develop and revise resident care plans, working directly with residents and families
• Coordinate care plan meetings, care conferences, and discharge planning meetings
• Support discharge planning: DME orders, home health/caregiver coordination, transportation, and communication with resident representatives
• Liaise with attending providers on discharge timelines, status updates, and resident requests
• Help residents and families access financial, legal, and community resources, including Medicaid applications
• Maintain accurate, timely documentation in resident medical records
• Contribute to policy development and annual reviews
• Champion Resident's Rights and support dignity-centered care
• Support Advance Care Planning and ensure staff understand residents' code status and end-of-life wishes
• Conduct mood and behavior evaluations and coordinate related care plans
• Ensure residents facing mental illness or psychosocial challenges get access to appropriate resources
• Help residents voice and resolve grievances, reporting outcomes per facility procedure
• Participate in the facility's QAPI program
• Arrange mental health and psychosocial counseling services
• Coordinate end-of-life care, including hospice education and enrollment
• Assist with obtaining personal items and clothing for residents
• Support the facility's psychotropic medication program

What You'll Need

• Bachelor's degree from an accredited college
• 1–2 years of experience in a healthcare clerical or staffing role (long-term care/nursing home setting preferred)

Nice to Have

• Bachelor's degree in social work or healthcare
• 1+ year of experience in the medical field
• 1+ year of experience in a skilled nursing facility