Starfish Mentoring Program Coordinator

Apr 05 2018
Ho`ola Na Pua |Honolulu|Full Time
Job Description
Job Description

Organization: Ho`ola Na Pua (HNP)

Program: Starfish Mentoring Program (SMP)

Job Title: Program Coordinator

Reports to: Direct Service Program Manager (DSPM) / Programs Director (PD)

Job Responsibilities:

Coordinates activities and functions of the mentoring program to ensure that goals and objectives specified for the program are achieved in accordance with priorities, budgetary limitations, time limitations, and policies set forth by Ho`ola Na Pua (HNP) and SMP. Acts in a supervisory capacity with decision-making capabilities as it pertains to actual mentoring activities. Ensures that collaboration is initiated, encouraged and maintained with agencies and community partners. Actively participates in the development and implementation of training activities. Oversees mentor/mentee interactions. Develops and evaluates individual mentee plans and activities for adherence to policies, effectiveness and therapeutic value. Co-facilitates Group Activities in off-site facilities. Works with DSPM, offering feedback and suggestions for enhancement of program components. Program Coordinator may perform other related duties to meet the ongoing needs of SMP.

Job Duties:

  • Supervises, directs, and monitors work activities of Lead Mentors, and mentors.

  • Assists DSPM in the development and revisions of the mentoring program.

  • Coordinates with agencies to offer training and receive mentee referrals.

  • Assesses referral applications and meets with potential mentees to determine suitability to the mentoring program and participates in the decision-making process with the DSPM for acceptance.

  • Meets with mentee prior to mentor matching to establish rapport and develop criteria for mentor match.

  • Works with authorized representatives of mentees, such as guardians, caseworkers, probation officers, etc. to develop appropriate individual plans for each mentee, ensuring that plans are goal-oriented and have therapeutic value.

  • If a responsible adult is identified in the mentee’s life, periodic contact will be made to offer support and encourage positive involvement with case manager’s approval.

  • Recruits, interviews, trains, and retains mentors.

  • Coordinates and provides examples of best practices during shadowing for mentor/mentee matches prior to final approval for mentor assignment.

  • Monitors/approves mentor expenditures, ensuring accurate budget allocations.

  • Coordinates activities of the program with interrelated activities of other programs, departments or staff to ensure optimum efficiency and compliance with appropriate policies, procedures, and specifications.

  • Involvement (up to the level of management) in group activities in off-site facilities.

  • Works in conjunction with DSPM in preparing periodic reports, financial statements and records on program activities, progress, status or other special reports for management or outside agencies.

  • Evaluates program effectiveness to develop improved methods; devises evaluation methodology and implements; analyzes results and recommends or takes appropriate action.

  • Reviews applications or other program documents independently or with DSPM to determine acceptance or make decisions pertaining to the program.

  • Recruits program participants, members, and volunteers, utilizing most appropriate promotional or marketing methods, such as individual letters, brochures or presentations at meetings.

  • Assists DSPM in compiling and writing communications and promotional literature for distribution such as newsletters, brochures or flyers; coordinates process from development through delivery to the marketing department.

  • May participate in the grant research and/or writing process.

  • Assists DSPM in development, supervision, and facilitation of facility group activities, workshops, meetings, trainings or conferences; communicates appropriate needs to Program Administrator to coordinate logistics, scheduling, and participant communications.

  • Interacts and maintains liaison with staff, volunteers, mentees, and outside/community agencies in facilitating program objectives.

  • Complies with statutes for Mandated Reporting of Child Abuse and Neglect.

  • Maintains confidentiality in all aspects of the mentoring program.

Skills and Qualifications:

  • Have a good understanding and knowledge of the requirements of the Starfish mentoring program, as well as the structure and functionality of Starfish and Ho`ola Na Pua.

  • Highly productive with the ability to work on multiple projects simultaneously.

  • Ability to work independently and efficiently with follow through on all tasks to excellence and completion, ensuring compliance with grant funding requirements.

  • Excellent verbal and written communication with superior attention to detail, meticulous in recording documentation, and the ability to organize and express ideas clearly.  

  • Demonstrated analytical, critical thinking, and problem-solving skills with results.

  • Ability to take initiative and be resourceful.

  • Exceptional emotional intelligence, with a demonstrated ability to collaborate across teams/roles, and build successful relationships and partnerships at organizational levels.  

  • Self-motivated, high-level of enthusiasm, and passionate about CSEC issues.


Bachelor's degree in a related field such as sociology, psychology, or social work AND two years administrative/coordinator program experience; OR, Six years of progressively responsible administrative/coordinator program experience; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills, and abilities have been achieved. Professional experience working with the CSEC (Commercial Sexual Exploitation of Children) population is highly desired. MSW or Clinical licensure is preferred.