Supervisor, Rating (Underwriting)

Feb 03 2026
Hawaii Medical Service Association |Honolulu|Full Time
Category: Accounting, Banking & Finance
Job Description
**Hybrid Work Environment - Must reside in Hawaii**

Pay Range: $68,000 to $133,000, position is eligible for an incentive bonus

Note: Individuals typically begin between the minimum to middle of the pay range

 

Manages Underwriting rating staff and partners with AMS (Account Management and Sales department) staff to manage assigned book of business. Accountable for the financial performance of this block of business, both in member retention and profitability. Mentors, supervises, assigns and tracks work, providing guidance to and conducting training for the Underwriting team members. Responsible for performance management evaluations and hiring decisions for all assigned positions. Performs high-level rating analysis for the organization's most complex and/or politically sensitive accounts.

 

Minimum Qualification: 

 

  1. Bachelor's degree or equivalent combination of education and experience.
  2. Three years progressively responsible experience in work involving medical plan rating, accounting, statistics, or math (or equivalent).
  3. One year supervisory experience or equivalent leadership background.
  4. Basic knowledge of Microsoft Office applications. Including but not limited to Word, Excel, and Outlook.
Duties and Responsibilities:
  1. Provide guidance to team members; ensure assigned Group Underwriters are able to deliver the rate renewal/RFP information necessary to support the Account Planning process. Ensure all rating staff is adequately trained in the statistical reporting structure, financial accountability in the book of business concept, data mart use, and all other tools/concepts necessary to complete rate proposals.
  2. Oversee the work of the unit and maintain responsibility for his/her own book of business. Work to ensure HMSA maintains positive relationships with its most important clients by performing accurate rating analyses for the organization's largest politically sensitive accounts and/or accounts with the most complex financial arrangements. Partner with Strategic Account Managers to acquire/retain accounts pivotal to the organization by attending customer meetings as a subject matter expert, communicating complex underwriting concepts to external decision makers in simple and understandable language.
  3. Monitor effectiveness of workflow and make changes as necessary. Supervise work of the unit staff to prepare rate filings for submission to the Insurance Division. Track and report on status of filings. Ensure the appropriate and timely response to verbal and written inquiries from the Insurance Division.
  4. Responsible for implementing legal, structural or system changes in the rating unit, which can be driven by legal requirements such as Affordable Care Act regulations or system upgrades such as front end system replacements. Develop and deliver necessary modifications based on system changes or new underwriting methodologies. Articulate necessary underwriting report and data impacts and requirements due to external changes. Keep upper management apprised of any current or expected changes that have extensive impact.
  5. Train staff. Provide training on new workflows and procedures. Update templates and create new procedures for the rating staff. Check and audit work of the unit. Answer standard and complex questions from the accounts and AMS (Account Management and Sales department) on rate renewal methodology and calculations, as well as financial and statistical reports.
  6. Complete performance evaluations for assigned staff; screen, interview and hire applicants when positions are open.
  7. Perform other duties as assigned or directed.
 
#LI-Hybrid
 
 
**For more information and to apply, please visit www.hmsa.com/careers**
Equal Opportunity Employer - Minorities/Women/Protected Veterans/Disabled
 
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