May 11 2023
Job Description



CLOSING DATE:  May 24, 2023, or until filled. Applications received after this deadline may be considered only if the position is not filled or up to the date a selection has been approved by the RCUH (whichever comes first).


INQUIRIES:  Rodrigo Romo (808) 932-2410 (Hawai‘i). 


Please apply directly on the RCUH website to be considered for the position.


Regular, Full-Time, RCUH Non-Civil Service position with the Visitor Information Station (VIS), Maunakea Shared Services, located at Halepōhaku, on the island of Hawaiʻi. Continuation of employment is dependent upon program/operational needs, satisfactory work performance, availability of funds, and compliance with applicable Federal/State laws. 


MONTHLY SALARY RANGE:  $2,767-$4,251/Mon. 


DUTIES:  Performs a variety of support services and interpretive work at the Visitor Information Station (VIS), including traffic safety, evening parking lot attendant, janitorial work, providing safety information and advice on how to safely visit Maunakea, and presenting the daytime solar telescope viewing program to the general public. Drives to VIS from Hilo and occasionally to the summit. 




High School Diploma or G.E.D. equivalent.


At least six (6) months of customer service experience obtained through retail work or guest services in a hotel or the food service industry.


Knowledge of cultural, astronomical, geological, archaeological, natural history, and/or environmental features of Maunakea. Knowledge of how visitors can safely visit Maunakea. Knowledge of janitorial processes, chemical safety and minor repairs of equipment. Knowledge of inventory monitoring processes. Understands the safe and appropriate use of standard cleaning chemicals, Occupational Safety and Health Administration (OSHA) regulations, blood-borne pathogen protection, and Material Safety sheets.


Ability to use email, Internet, and standard office computer applications. Ability to communicate interpretive and safety information to the public in an informative, interesting and respectful manner. Ability to perform minor maintenance repairs on janitorial equipment. Excellent verbal and written communication skills with internal and external audiences. Must possess a valid driver’s license (and if use of personal vehicle on the job is required, must also have valid personal driver’s insurance equivalent to Hawai‘i’s No-Fault Driver’s Insurance) and maintain throughout the duration of employment. Must be able to drive a 4-wheel drive vehicle with manual transmission on unpaved roads and ice or snow-covered pavement. Must possess a clean driving abstract, and able to follow the MKSS Driving Safety Policy. Post Offer/Employment Condition: Must be able to pass a post offer criminal background check. Must possess Certification in First Aid/CPR (or be able to obtain and maintain the certificate following the training provided within six (6) months from date of hire) and maintain throughout duration of employment. Must complete online Hazard Communication training immediately after hire or no later than employee’s initial exposure to hazardous chemicals. Must be able to pass blood-borne pathogen knowledge test within three (3) months from date of hire.


Primary work site is located 9,300 feet above sea level with wide temperature variations. Post Offer/Employment Condition: Must be able to work at 14,000 feet and pass a post offer high altitude medical examination on an ongoing basis. Must obtain a medical doctor’s approval for work at high altitudes.


As a condition of employment, employee will be subject to all applicable RCUH policies, procedures, and trainings and, as applicable, subject to University of Hawai‘i's and/or business entity's policies, procedures, and trainings.  Violation of RCUH's, UH's, or business entity's policies and/or procedures or applicable State or Federal laws and/or regulations may lead to disciplinary action (including, but not limited to possible termination of employment, personal fines, civil and/or criminal penalties, etc.). 



Firsthand experience with Maunakea and its astronomical, cultural, and natural resources. Experience operating astronomical telescopes or astronomical imaging devices. Experience performing data entry and using office technology. Demonstrated professional interpersonal skills in the hotel industry. Experience functioning at high altitudes. Experience in sales and inventory management.


APPLICATION REQUIREMENTS: Please go to and click on “Job Postings.” You must submit the following documents online to be considered for the position: 1) Cover Letter, 2) Resume, 3) Supervisory References, 4) Copy of Degree(s)/Transcript(s)/Certificate(s). All online applications must be submitted/received by the closing date (11:59 P.M. Hawai‘i Standard Time/RCUH receipt time) as stated on the job posting. If you do not have access to our system and the closing date is imminent, you may send additional documents to [email protected] If you have questions on the application process and/or need assistance, please call (808)956-7262 or (808)956-8376. Please visit for more information on RCUH’s Benefits for eligible employees.


RCUH’s mission is to support and enhance research, development and training in Hawai‘i, with a focus on the University of Hawai‘i.


We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.