Web Administrator

Oct 07 2021
Honolulu Museum of Art |Honolulu|Full Time
Job Description


Full-Time, FSLA Exempt, Monday - Friday 8:00 a.m. to 5:00 p.m.

Benefits include employer-paid health and dental for employee, life insurance, FSA, 401k, and museum discounts!

Job Summary: 

The Web Administrator is primarily responsible for day-to-day management of the museum’s web content. The Web Administrator also generates and formats other forms of digital content such as direct mail and other electronic templates as needed. Reporting to the Senior Designer and Web Manager, this position is charged with working collaboratively across departments to develop appropriate strategies for the development and implementation of content for the museum’s website and other digital platforms.



Minimum Qualifications: 

•       BA in Graphic Design, UX Design, Communications, or related field, or equivalent work experience.


•       One year of experience in media-related field such as advertising, publishing, marketing, web management or development, or non-profit communications.


•       One year of experience with web-based Content Management Systems (CMS) and UX design;


•       Demonstrated experience writing for the web and managing content workflow queue;


•       Familiarity with web languages and ability to perform HTML and CSS coding;


•       Familiarity with web analytics platforms;


•       Strong project-management skills and familiarity with project-management methodologies.


•       Adaptable and collaborative; able to work effectively in team-focused environments, shifting easily from one project to another.


•       Professional writing proficiency including spelling, punctuation, and grammar;


•       Strong computer skills and an aptitude for technology, including proficiency in MS Office Suite and previous exposure to Adobe Creative Suite.



Desired Qualifications:

•       Interest in new trends in web design


•       Excellent interpersonal and verbal/written communications skills.


•       Possesses an understanding of branding and working with art direction.


•       Excellent time management and organizational skills; ability to multitask and produce accurate materials under deadlines.


•       Comfortable working with many teams across the museum, including Communications, Development, Curatorial, Learning & Engagement, Shop, and Installations.


•       Personal accountability: embraces their own capacity to be answerable for professional decisions and personal actions.


•       Resiliency: continues marketing and publicity duties in the face of difficulty or adversity; can quickly move past unforeseen obstacles without unnecessary delay.


•       Teamwork: respects team members and appreciates their individual perspectives, proactively deals with conflict, and makes team mission and objectives a priority.


•       Knowledge of Tessitura.



Other Qualifications: 

Core Competencies:

•       Adaptability


•       Business Acumen


•       Change Management


•       Effective Communicator


•       Cost Consciousness


•       Initiative and Judgment


•       Planning and Organizing


•       Professionalism


•       Problem Solver


•       Technology savvy



Essential Duties:

•       Serves as the museum’s primary website administrator.


•       Develops and maintains a production calendar, working with institutional stakeholders to ensure timely delivery of content.


•       Loads new content or revises and edits existing content on the site to suit institutional branding and to optimize user functionality.


•       Ensures adherence to brand standards across the site.


•       Coordinates high-level website needs with IT team.


•       Works collaboratively across departments to support emerging digital initiatives.


•       Works with teams to develop/digitize/re-purpose content for the website.


•       Organizes and manages information for virtual audience outreach, including: exhibition and event materials and other content; photographs, videos, and audio recordings. 


•       Stays current with emerging technologies and abreast of digital initiatives and activities at other museums, libraries, and cultural institutions. 


•       Other duties as assigned.


Traits and Characteristics:

The successful Web Administrator is a creative and dynamic deadline-oriented team player with an empathetic disposition and ability to work in a team. They take direction from the Senior Designer and Web Manager and other stakeholders on publicity and marketing projects. They expend considerable energy understanding the communications needs of departments and translate that into social media, marketing, and publicity strategies that successfully communicate the museum’s many programs. The successful candidate should demonstrate an ability to initiate and sustain momentum without close supervision. They exhibit a polished presence, diplomacy, discretion, and a deep respect and understanding of the museum and its brand. The successful candidate is immersed in the ever-changing social media scene and keeps up to date with the latest platforms, apps, and analytics.


Working Conditions and Atmosphere: 

This position works with minimum supervision. Work will often be performed with short deadlines and situations sensitive to the Museum. Regular office hours are required. Due to the nature of the responsibilities, evening and weekend work is sometimes required, and at times may be on an emergency basis.




The statements contained herein describe the scope of the responsibilities and essential functions of this position but should not be considered to be an all-inclusive listing of work duties and requirements.  Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.


The Honolulu Museum of Art maintains a policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals without regard to race, color, ancestry, religion, sex, including gender identity and expression, national origin, age, disability, sexual orientation, reproductive health decisions, marital status, arrest and court record, citizenship, credit history, military service, victim of domestic or sexual abuse status, genetic information, or any other characteristic protected by applicable federal, state or local law.  This applies to both Honolulu Museum of Art employees and applicants for employment with the Museum.  Any form of harassment of any employee because of any protected status is also prohibited.