Work Order Administrator

Join Our 'Ohana as a Work Order Administrator!

Integrated Facility Services Hawaii (IFSH) is listed as one of Hawaii’s Best Workplaces and Hawaii’s Fastest Growing Companies for 2024. We are the facility management industry leaders in janitorial, landscaping, maintenance, and site management services. We offer competitive wages and benefits package, management and technical training, and opportunities for advancement and growth.

Our Work Order Administrators are highly organized, detail-oriented, and able to handle a wide range of administrative tasks with a passion for customer service and enhancing the quality of life for students. This is a great opportunity to gain valuable experience and make a difference in our community.

Pay: $20.00 per hour
Job Type: Part-time
Shift and schedule: Monday to Friday, 12-4 pm, Weekends Optional
Location: Honolulu

Benefits:

• Competitive salary
• Health, dental, and vision insurance
• Paid time off
• Paid holidays (including birthday holiday)
• 401k Retirement Fund with Company Contribution
• Free cancer insurance
• Employee referral program
• Opportunities for professional development
• A supportive and collaborative work environment

Duties and Responsibilities:

• Performs general administrative duties such as answering emails, filing, and answering phones.
• Maintains and organizes all records, including but not limited to the following: work orders, timesheets, etc.
• Maintains the work order database; ensures all information is kept up-to-date and accurate.
• Responds to complaints or inquiries, answers questions and concerns; documents all interactions; follows through to resolution or refers to the appropriate manager. Handles and documents inquiries not requiring Management input.
• Reviews all e-mails, responds to those that do not need Management input, or follows appropriate process for those that need Management response.
• Collects all hard copy work orders, verifies completion and updates work order database appropriately.
• Assists in preparing reports.

Minimum Requirements:

• Legally authorized to work in the United States
• Minimum age 18, with at least a high school diploma or equivalent
• Ability to complete pre-employment drug test and if hired, random drug testing
• Ability to pass criminal background check
• Flexible and adapt well to change
• Team Player

Desired Qualifications:

• Previous experience in administrative roles is appreciated
• Proficiency in data entry and Microsoft Office applications (Outlook, Word, PowerPoint and Excel)
• Tagalog speaking

Preferred Skills:

• Exceptional time management skills
• Impeccable attention to detail
• Team player with the ability to work independently
• Problem-solving and critical-thinking abilities
• Effective communication skills, both written and verbal
• Ability to handle multiple tasks and prioritize deadlines

Candidates without experience will be considered if they have a strong willingness to learn and a variety of other skills or personality traits that fit the position requirements.

Integrated Facility Services Hawaii is an EO employer – Minorities/Females/Veterans/Disabled and other protected categories.

Please visit our website www.ifshi.com to learn more about us, our culture and the full list of career opportunities! Feel free to call us at (808) 892-9297 or email [email protected] for any questions.