Central Reservations Associate - Remote

The Central Reservations Associate is responsible for handling all reservations including groups, general inquiries and modifications/cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize room revenue according to each of the hotel standards. This position must also be able to answer questions and provide information about hotel resources. Must have strong attention to detail, be able to multi-task, must have experience handling customer service issues and thrive in a team environment. Must have excellent communication skills, strong phone, email and computer skills. Experience with Salesforce, Opera, other hotel PMS preferred. Fully remote, flexible schedule. Must be able to work independently, troubleshoot and have own home office setup with ability to hard wire internet, computer will be provided. Able to work overtime as needed, weekends and holidays.