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Job Description

A local company is seeking an experienced Commercial Lines Account Manager to oversee an established portfolio of business insurance accounts.

This position is responsible for managing client relationships, evaluating coverage needs, coordinating with insurance carriers, and supporting both new business opportunities and policy renewals. The ideal candidate has extensive commercial insurance experience, strong technical knowledge, and the ability to independently manage accounts while providing responsive, detail-oriented service.

Apply today for immediate consideration!

Hours

Full-time, Monday-Friday, 8:00 a.m. - 4:00 p.m.

Location

Honolulu, Oahu

Pay

$100,000 to $140,000 a year

Responsibilities

• Manage an assigned portfolio of commercial insurance accounts and maintain strong client relationships.
• Evaluate business operations, potential risks, and insurance needs to recommend appropriate coverage options.
• Coordinate with insurance carriers to obtain competitive quotes, negotiate coverage terms, and facilitate policy placement.
• Prepare insurance applications, coverage proposals, and supporting documentation for new and existing accounts.
• Review policies, endorsements, certificates of insurance, and other documents for accuracy and completeness.
• Manage policy renewals, including reviewing existing coverage, evaluating alternative options, and preparing renewal recommendations.
• Assist with identifying and qualifying new business opportunities.
• Provide guidance to clients regarding coverage options, policy changes, exclusions, and insurance requirements.
• Review policy audits and coordinate necessary adjustments or corrections with carriers and clients.
• Process policy changes, cancellations, reinstatements, and other account servicing requests.
• Assist clients with insurance claims inquiries and coordinate with appropriate carrier representatives.
• Review contractual insurance requirements and assist with identifying potential coverage concerns.
• Maintain accurate account records and ensure timely completion of required documentation.
• Collaborate with internal team members to support account retention, service quality, and business development efforts.

Qualifications

• Active Hawaiʻi Property and Casualty Insurance License required.
• Minimum 8 years of commercial lines insurance experience required.
• Previous experience independently managing a commercial insurance book of business required.
• Experience servicing middle-market commercial accounts.
• Strong knowledge of commercial insurance products, coverage provisions, and policy structures.
• Experience marketing commercial accounts and working directly with insurance carriers.
• Understanding of commercial underwriting practices, risk evaluation, and insurance rating procedures.
• Experience reviewing contracts and evaluating insurance requirements.
• Proficiency with insurance agency management systems and carrier websites.
• Excellent written and verbal communication skills with a strong commitment to client service.
• Strong organizational skills and ability to manage multiple accounts, deadlines, and competing priorities.
• Ability to work independently while collaborating effectively with internal teams and external partners.
• College degree or equivalent professional experience preferred.