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Job Description

This is a great opportunity for candidates with some prior collections experience who are looking to grow in their career. Our team works in a positive, collaborative environment where new ideas and perspectives are welcomed. Aside from opportunities for professional growth, we also offer a competitive benefits package that encourages work-life balance for every employee. Interested? Apply today for immediate consideration!

Hours

Full-time, 7:00am-4:00pm, 7:30am-4:30pm or 8:00am-5:00pm

Location

Honolulu, Oahu

Pay

$60,000 a year

Responsibilities

• Create and update standard operating procedures.
• Collaborates with Manager on credit issues.
• Refer delinquent accounts and maintain communications with collections agency and attorney.
• Maintain monthly aging reports and monitor AR and identify overdue accounts.
• Review delinquent accounts and take timely and appropriate action to reduce collection risk.
• Document all collections activity in a concise and accurate format.
• Assist with staff and client questions on billing and payments.
• Generate and assist with billing task as needed.
• Maintain records of contacts and attempted contacts with delinquent account customers as well as records of any payments collected from customers.
• Resolve customer issues concerning billing discrepancies.
• Submit reports to credit manager on the status of unpaid accounts and any repayment progress.

Qualifications

• Must have a high school diploma or equivalent general education degree (GED).
• Prior accounting and/or collections experience.
• Strong analytical skills.
• Knowledge using Microsoft Office (primarily Excel, Word and Teams).
• Excellent interpersonal and organizational skills.
• Excellent verbal and written communication skills.