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Job Description

Our client is seeking a part-time Customer Service Representative to join their team and assist with incoming requests from agents and help process a high volume of updates and transactions. Qualified candidates will have a high school diploma or equivalent, a minimum of 1 year office/customer service experience and possess basic knowledge of Microsoft Office Suite.

This is a part-time, temporary assignment that starts A.S.A.P. and goes through December 2023 with possible extension. The schedule is flexible, Monday to Friday, 7:00am-4:00pm, and you will work 20 hours per week.

Hours

Part-time, Monday to Friday, 7:00am-4:00pm (20 hours per week)

Location

Kakaako, Honolulu, Oahu

Pay

$14 an hour

Responsibilities

• Categorize and correspond with agents on incoming requests.
• Process high volume of changes within systems.
• Use spreadsheets to complete variety of transactions.
• Assist with back-up production when needed.
• Perform other tasks or duties as assigned.

Qualifications

• High school diploma or equivalent.
• 1+ years of general office and/or customer service experience.
• Basic knowledge of Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Strong multitasking and attention to detail skills.
• Ability to work in a fast-paced environment.
• Strong written, verbal, interpersonal communication skills.