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Job Description

An established organization in Honolulu is seeking an experienced and detail-oriented Billing Clerk to support its accounting operations. This position is responsible for preparing invoices, processing billing adjustments, managing electronic submissions, and ensuring billing information is accurate and completed within established deadlines.

The ideal candidate has a background in accounting or billing operations, strong technical and organizational skills, and the ability to manage detailed financial processes while communicating effectively with internal and external contacts.

Parking is not provided.

Hours

Full-time, Monday - Friday, 8:00 a.m. - 5:00 p.m., with a one hour lunch break

Location

Downtown, Honolulu, Oahu

Pay

$22 to $24.50 an hour

Responsibilities

• Prepare and process recurring and special-request invoices and related billing documents.
• Review billing information, enter approved adjustments, and verify accuracy before final processing.
• Manage electronic invoice submissions through designated online billing platforms.
• Monitor submission results, identify rejected or incomplete invoices, and coordinate necessary corrections.
• Research billing discrepancies and assist with resubmissions and resolution of outstanding issues.
• Maintain accurate records of invoice status, billing adjustments, follow-up activities, and processing deadlines.
• Coordinate with internal staff to obtain billing information and address account-related questions.
• Track outstanding billing items and follow up to ensure timely completion.
• Maintain billing procedures and account-specific invoicing requirements.
• Generate billing reports, account summaries, and supporting documentation as needed.
• Communicate unresolved billing issues and potential processing delays to appropriate personnel.
• Provide backup support for additional accounting functions as needed.

Qualifications

• Associate's degree in business or a related field, or equivalent experience.
• Minimum 2 years of accounting or billing operations experience in a legal, banking, or finance environment.
• Hands-on experience with electronic billing platforms, including invoice submission, monitoring, and troubleshooting required.
• Ability to research rejected invoices, correct submission errors, and coordinate resubmissions.
• Experience managing account-specific electronic billing requirements and deadlines.
• Proficiency with accounting or billing software, Microsoft Excel, and other Microsoft Office applications.
• Familiarity with specialized electronic invoicing formats and billing codes preferred.
• Strong organizational skills and exceptional attention to detail.
• Ability to independently prioritize assignments and meet recurring deadlines.
• Excellent written and verbal communication skills.
• Professional, dependable, and collaborative approach.
• Ability to handle confidential financial information appropriately.
• Flexibility to work extended hours occasionally when needed.