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Job Description

This is a great opportunity for someone who enjoys working with people and is interested in a position that combines front office responsibilities with hands-on patient care. You’ll help create a welcoming experience for patients while supporting the doctor with preliminary testing and keeping the day-to-day office flow running smoothly.

Hours

Full-time, Weds and Sun off. 8:00-5:30

Location

Kaimuki, Honolulu, Oahu

Pay

$19 to $20 an hour

Responsibilities

• Welcome patients and assist them throughout their visit.
• Perform preliminary vision testing using diagnostic equipment.
• Confirm insurance coverage and patient payment responsibilities.
• Prepare and maintain patient records and electronic files.
• Coordinate appointments and manage the daily schedule.
• Answer incoming calls and assist with patient questions.
• Collect copays and other patient payments.
• Assist patients with selecting frames and completing eyewear purchases.
• Place eyewear orders and receive completed orders.
• Organize and maintain office and vendor documentation.
• Assist with end-of-day procedures and closing responsibilities.
• Work closely with the doctor and other team members to keep patient visits running efficiently.

Qualifications

• Friendly, professional, and comfortable interacting with patients.
• Strong customer service and communication skills.
• Organized and attentive to details.
• Comfortable using computers and learning new systems and equipment.
• Willing to learn, take initiative, and help wherever needed.
• Prior experience not required, training will be provided.