Guest Service Agent

Sep 16 2022
ALTRES Office |Honolulu|Full Time, $18.00 - $22.00 / hour
Job Description

Our client is seeking a customer service professional to join their team as a Guest Service Agent. You will be working at the front desk and providing guest services to both guests and residents.

You will work four days a week and can choose from the following schedules:

  • 10:00am-6:00pm (Friday, Saturday, Sunday, Monday)
  • 10:00am-6:00pm (Saturday, Sunday, Monday, Tuesday)

Parking is provided.

If you have previous customer service experience and strong communication skills, we want to hear from you. Apply today to be considered.

Hours

Full-time, 10:00am-6:00pm | 4 days a week

Location

Honolulu, Oahu

Pay

$18 to $22 an hour, Depending on Experience

Responsibilities

  • Welcome and greet guests upon arrival.
  • Answer guest/resident inquiries.
  • Prepare arrival packet and program/issue new keys.
  • Enter maintenance requests into work order system.
  • Perform other duties as requested.

Qualifications

  • High school diploma or equivalent training.
  • Previous customer service experience required.
  • Proficient in Microsoft 365 (Outlook, Teams, Word, Excel, etc.).
  • Computer literate and general knowledge of office equipment (printer, scanner, fax machine).
  • Strong time management skills and organizational skills.
  • Strong communication skills (written, verbal, interpersonal).
  • Ability to work under deadlines.
  • Ability to handle sensitive and confidential information.