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Job Description

A local utilities company is looking for a customer-focused Human Resources Administrator to join their dynamic team. In this role, you will be responsible for a wide range of administrative duties, supporting the HR department in delivering exceptional service to employees, and maintaining accurate records.

If you are a proactive and efficient professional with a passion for human resources and exceptional customer service, we encourage you to apply for this exciting opportunity.

Hours

Full-time, Monday-Friday 7:30am-4pm

Location

Honolulu, Oahu

Pay

$18 an hour

Responsibilities

• Handle administrative duties including phone calls, emails, and general support.
• Provide recruiting assistance as needed.
• Respond to inquiries regarding HR policies, processes, and procedures while maintaining confidentiality and high customer service standards.
• Manage the HR case management tool to accurately capture, track, and follow up on inquiries.
• Research and escalate complex issues to appropriate personnel.
• Oversee the onboarding process, including communication with new hires, sending correspondence and new hire documents, and completing I-9 forms and E-Verify in a timely manner.
• Perform data entry tasks and personnel record updates associated with employee changes.
• Maintain employee personnel files and employment forms.
• Utilize professional resources to ensure quality customer service.

Qualifications

• Strong organizational and multitasking skills.
• Excellent verbal and written communication abilities.
• Proficiency in Microsoft Office Suite and HR information systems.
• Knowledge of HR policies, procedures, and best practices.
• Ability to maintain confidentiality and handle sensitive information.
• Strong attention to detail and accuracy.
• Customer-oriented mindset with a focus on problem-solving.
• Ability to work independently and as part of a team.
• Experience with onboarding processes and documentation.
• Familiarity with I-9 and E-Verify procedures.