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Job Description

A well-known non-profit organization is currently looking for additional administrative help through the end of the year with possible extension. The selected candidates will provide guidance to those receiving furloughed SNAP benefits assistance.

The ideal candidate will have previous customer service or administrative experience.

This is a great opportunity to expand your skills and gain valuable work experience!

Hours

Full-time, Monday to Friday, 8am-5pm

Location

Honolulu, Oahu

Pay

$20 an hour

Responsibilities

• Review applications for SNAP benefits assistance.
• Assist in determining assistance eligibility.
• Answer questions via phone and email regarding the application process, eligibility and application status.
• Perform other duties as assigned.

Qualifications

• Previous customer service or administrative experience.
• Able to handle sensitive topics while communicating with candidates.
• Comfortable using Microsoft Office, especially Word and Excel. Familiarity with Access is a plus.
• Detail-oriented, organized, and efficient.
• Positive attitude, excellent empathetic listening skills and customer service skills.
• Comfortable dealing with applicants that might be irate.