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Job Description

The ideal candidate will be the first point of contact for patients, ensuring a positive experience from the moment they enter the office. This role is crucial in maintaining the smooth operation of the medical office and supporting the healthcare providers. This is a temporary position that has the potential to extend to a year.

Hours

Full-time, Monday-Friday, 7:30am. - 4:00pm.

Location

Honolulu, Oahu

Pay

$20 to $22 an hour

Responsibilities

• Answer phones, transfer calls, and relay messages accurately and promptly.
• Greet and check-in incoming patients with a warm and welcoming demeanor.
• Verify and update patient insurance information.
• Assist with scheduling medical appointments and managing the calendar efficiently.
• Perform other administrative duties as requested by the medical staff.

Qualifications

• Previous administrative or reception experience required.
• Strong communication skills (verbal, written, and interpersonal).
• Familiarity with EPIC Electronic Medical Record and Akamai Practice Management software is preferred.
• Excellent organizational abilities.
• Proven analytical, multitasking, and problem-solving skills.
• Ability to maintain confidentiality and handle sensitive information with discretion.