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Job Description

A well-established specialty medical practice is seeking a friendly, organized, and customer-focused Medical Receptionist to join its administrative team. This position plays an important role in creating a positive patient experience by providing exceptional front office support, coordinating appointments, and assisting with daily administrative operations.

The ideal candidate enjoys working with people, thrives in a fast-paced environment, and has strong communication and organizational skills.

Hours

Full-time, Monday - Friday, 8:30 a.m. - 5:00 p.m.

Location

Honolulu, Oahu

Responsibilities

• Welcome patients and visitors while providing professional and courteous customer service
• Answer incoming phone calls and assist with appointment scheduling and patient inquiries
• Verify insurance information and assist with patient registration and required documentation
• Maintain accurate and confidential patient records
• Coordinate patient appointments and communicate scheduling changes as needed
• Provide administrative support to clinical providers and office staff
• Assist patients with questions related to appointments, insurance, billing, and office procedures
• Perform general clerical duties including scanning, filing, data entry, and document management
• Support additional front office and administrative responsibilities as assigned

Qualifications

• Previous experience in a medical office, healthcare setting, or customer service role preferred
• Medical scheduling and insurance verification experience preferred
• Strong computer and data entry skills
• Excellent verbal and written communication skills
• Strong organizational skills with the ability to multitask in a fast-paced environment
• Professional, dependable, and team-oriented
• Ability to maintain patient confidentiality and exercise discretion when handling sensitive information
• Positive attitude and willingness to learn