Connecting the right people to the right jobs

Job Description

The ideal candidate will be responsible for overseeing daily operations, managing staff, and ensuring smooth workflow across various departments. This role is crucial in maintaining our company's productivity and customer satisfaction.

Hours

Full-time, Monday-Sunday, 7:00am-4:00pm

Location

Kalihi, Honolulu, Oahu

Pay

$25 an hour

Responsibilities

• Oversee dispatchers and team members, providing leadership and guidance.
• Ensure all orders and jobs are handled promptly and efficiently.
• Schedule technicians for various assignments and manage their workload.
• Address and resolve technician issues as they arise.
• Create and manage work orders, coordinating technicians for optimal service delivery.
• Handle billing and invoicing processes, ensuring accuracy and timeliness.
• Manage dispatching operations to maximize efficiency and customer satisfaction.
• Implement and maintain office systems and procedures to improve productivity.
• Serve as a liaison between field technicians, customers, and management.
• Monitor and report on key performance indicators.

Qualifications

• Proven experience as an Office Manager or similar role in the Energy & Utilities industry is a plus.
• Strong leadership and team management skills.
• Excellent organizational and multitasking abilities.
• Proficiency in scheduling software and dispatching systems.
• Knowledge of billing and invoicing processes.
• Strong problem-solving and decision-making skills.
• Excellent communication skills, both verbal and written.
• Ability to work under pressure and meet deadlines.
• Customer service-oriented mindset.
• Familiarity with industry regulations and safety standards.