Underwriting Support Associate

May 11 2023
ALTRES Office |Honolulu|Full Time, $20.00 / hour
Category: Insurance
Job Description

Our client is seeking an Underwriting Support Associate to provide support and assistance to underwriting staff. As the Underwriting Support Associate, you will review all renewals and policy change requests to ensure compliance with the company's underwriting guidelines.

Qualified candidates will have previous experience working in property and casualty insurance.

Interested? Apply today for immediate consideration!


Full-time, Monday to Thursday, 7:00am-4:00pm, Friday, 7:15am-3:00pm


Honolulu, Oahu


$20 an hour


  • Answer phone calls and relay messages.
  • Process payments over the phone.
  • Follow-up with clients in person, on phone, and via email.
  • Assist with policy processing including new and renewal quotes & policy issuance, endorsements, cancellations, and reinstatement issuance.
  • Review insurance coverage applications in order to determine acceptability with procedures and guidelines.
  • Review and notify underwriter of missing underwriting documents based on underwriting authority.
  • Review file for required Underwriting documents such as renewal applications, inspection reports, loss experience data and underwriting support documents.
  • Complete renewal underwriting review 90 days prior to renewal date.
  • Process policy payments and prepare for deposit at bank.
  • Identify renewals with claims and refer to the underwriter.
  • Review of renewal notes by assigned underwriter.
  • Perform other duties as assigned.


  • Previous experience working in property and casualty insurance, preferably underwriting and customer service.
  • Strong communication (written, verbal, interpersonal) skills.
  • Ability to multitask and remain organized.
  • Ability to work independently and meet deadlines.
  • Computer literacy and proper phone etiquette.
  • Maintain a high level of confidentiality.
  • Strong attention to detail.
  • Strong analytical and problem-solving skills.