Video Surveillance Agent

Feb 23 2023
ALTRES Office |Honolulu|Full Time, $17.00 / hour
Job Description

Do you have loss prevention experience and are looking for work with full-time hours? Our client is looking for an experienced candidate to monitor surveillance cameras and determine appropriate actions which may include calling customer or dispatching emergency services.

Does that sound like a job for you? Apply today for immediate consideration!




Honolulu, Oahu


$17 an hour


  • Watch multiple videos/monitors simultaneously.
  • Review and determine appropriate actions based on video footage.
  • Initiate outbound calls to customers, police agencies and emergency contacts.
  • Handle inquiries from customers and police regarding dispatch.
  • Answer and follow-up on video alarm signals.
  • Record all necessary information on accounts pertaining to calls and or/alarms received.
  • Respond to questions from customers regarding alarms and procedures.
  • Perform other duties as assigned.


  • High school diploma or equivalent required.
  • Customer service experience required.
  • Prior loss prevention experience desired.
  • Ability to troubleshoot and find solutions and resolutions.
  • Ability to work flexible days and hours, including weekends, holidays and nightshift.
  • Ability to pass a pre-employment screening process.