Connecting the right people to the right jobs

Job Description

We're seeking a Billing & Pre-Registration Specialist to join a busy medical team on a temporary full-time assignment. If you're detail-oriented, enjoy helping patients, and have experience with medical billing or insurance verification, we'd love to hear from you! In this role, you'll help create a positive patient experience by ensuring accurate registration, verifying insurance coverage, processing payments, and supporting billing operations.

Apply now for immediate consideration!

Hours

Full-time, Monday-Friday 8am-4:30pm

Location

Keauhou, Big Island

Pay

$27 an hour

Responsibilities

• Contact patients to obtain and verify demographic and insurance information before appointments
• Verify insurance eligibility and update patient records
• Assist patients with online portal access and new patient paperwork
• Process patient payments and maintain accurate billing records
• Generate and review billing statements
• Follow up with patients regarding outstanding balances and payment arrangements
• Review delinquent accounts and escalate issues as needed
• Address registration and insurance-related billing denials
• Maintain accurate documentation in electronic medical record and billing systems
• Respond to work queues and complete assigned tasks in a timely manner
• Provide exceptional customer service while maintaining HIPAA compliance
• Assist with additional front office and revenue cycle duties as needed

Qualifications

• High school diploma or GED required
• Previous experience in a healthcare or medical office preferred
• Knowledge of medical billing, insurance verification, and healthcare reimbursement processes preferred
• Billing and/or coding certification is a plus
• Strong computer, typing, and phone skills
• Excellent communication and customer service abilities
• Highly organized with exceptional attention to detail
• Ability to prioritize tasks, work independently, and remain professional in a fast-paced environment
• Ability to comply with a pre-employment drug test and State and Federal background check