Service Technician Dispatcher

Sep 08 2021
ALTRES Office |Kahului|Full Time, $17.00 - $22.00 / hour
Job Description

A mechanical contractor in Kahului is looking for a full-time Service Technician Dispatcher to provide office support their Service department. As Service Technician Dispatcher, you will be responsible for answering phones and taking orders, creating schedules and dispatching Technicians for maintenance, and processing orders for invoicing. If you are well organized and a great communicator, this position is perfect for you!

Hours

Full-time, Monday-Friday, 7:00am-4:00pm or 8:00am-5:00pm

Location

Kahului, Maui

Pay

$17 to $22 an hour, DOE

Responsibilities

  • Answer phones and direct calls to/or take messages for appropriate person/department.
  • Gather customer information and create new customer account or create order.
  • Create and schedule maintenance.
  • Dispatch Technicians on their scheduled maintenance.
  • Create incident requests for support representatives.
  • Review and update order status, confirm completion, and forward to accounts receivable for invoicing.
  • Check and inform customers of past dues if needed.
  • Create daily time sheet reports and transfer to payroll department.

Qualifications

  • Must have 2-3 years of office experience.
  • Must pass pre-employment drug test and background check.
  • Must be well organized, punctual and have clear communication.
  • Proficient in Microsoft Office.