Job Description
GENERAL SUMMARY: Bartenders serve food and beverages in a friendly, courteous, responsible and timely manner. Bartenders are to ensure all guests receive the best possible experience, and should demonstrate a complete knowledge of your restaurant and a genuine passion for service.
REQUIRED QUALIFICATIONS:
- 2-3 years restaurant experience
- 1+ years Bartending or Serving
- Must be in possession of a valid Blue Card prior to hire (issued by the HI County Dept of Liquor Control) prior to start of first shift
- Must have basic liquor, beer, and wine knowledge
- Excellent verbal communication skills
- Ability to prioritize, multitask and keep calm in a fast-paced environment
- Ability to handle guest requests and needs in a professional and pleasant manner
- Contributes to building and maintaining a positive work culture at all times
- Knowledge and Understanding of Liquor Commission standards and company alcohol policies
- A dependable means of transportation to and from work for all days scheduled
- Flexible schedule, especially during busy seasons
DESIRED SKILLS:
- Restaurant experience
- Confident, friendly, and outgoing
- Highly organized
- Ability to anticipate waitstaff and guest needs
- Eagerness to learn and grow at all times
- Food safety/sanitation knowledge
- Serving/bartending experience
- Extensive knowledge of spirits, wine, and beer
ESSENTIAL FUNCTIONS:
- Ensure all safety, sanitation and liquor standards per Hawaii State Law are strictly adhered to at all times
- Maintain a clean and organized bar accordingly to all Hawaii Health and Safety Standards.
- Ability to responsibly protect guests and the business from all that comes with running a bar
- Maintain a professional relationship with all team members
- Always maintain a professional attitude “on stage”
- Complete daily shift checklist for all pre-shift and post-shift responsibilities.
- Takes food and drink orders
- A full knowledge of all menu items both food and drink.
- Able to recreate our drink recipes correctly offering guests consistency
- Able to take any guest on a tour of what we are and what we have to offer
- Maintaining and clearing tables/bar during dining experience
- Constant communication with the team and MOD, must inform MOD of any disruptions that may affect quality or timing of service.
- Understands when to ask for help, within the team
- Handling and communicating guest special needs or requests
- Knowledge of guest dietary restrictions and preferences
- Knowledge of hours of operation, entertainment schedules, restaurant address /phone number
- Adheres to all safe cash handling procedures/payments
- Performs all pre/post shift duties, and other duties as assigned by management staff.
** As a Bartender you may be asked to preform duties outside of your job description to support the team.
CULTURAL TASKS:
- Knowledge of our culture/mission statement
- Knowledge of area attractions
- Promotes the “Aloha Pass It On” initiative to the community
- Embodies the Aloha spirit
- Exudes a Guest first mentality and philosophy
PHYSICAL REQUIREMENTS:
- The employee must be able to occasionally lift and/or move up to 50 pounds.
- Standing/moving for up to 8-10+ hours
- Ability to climb stairs