Job Coach/Employer Relations Specialist

Oct 19 2021
Goodwill Industries of Hawaii |Kailua-Kona|Full Time
Job Description


Job Title: Job Coach/Employer Relations Specialist


Location: Kona, Hawaii


Schedule: Core hours are Monday through Friday 7:45am – 4:30pm. 


Compensation: Based on experience with competitive benefits package




Summary: As a Job Coach/Employer Relations Specialist, you will market and represent the Supporting Employment Empowerment (SEE) Hawaii Work Program to community business employers, assist employers with partnering with SEE Hawaii Work Program, work with FTW Case Managers to determine a SEE participant’s job readiness and prepare participants for success in finding and retaining employment. You will be the primary program liaison between the SEE participants and SEE employers, matching each participant to the business’ employment needs. You will also provide pre- and post-employment support to ensure Program participants and partner employers’ successful involvement in the SEE Hawaii Work Program. 


We’re looking for someone who is highly motivated, has excellent communication and organization skills, experience with motivational interviewing, and is comfortable with public speaking! If you’re looking for a multi-faceted position where no two days are the same, then this job is for you!




Essential Duties:


Employment Development


·         Works closely with the business community to stay abreast of job trends and current labor market needs.


·         Researches prospective partner businesses through varied means, including print records, media data, internet, and networking opportunities. 


·         Participates directly with the business community through business associations, personal contacts and referrals to inform the business community of the employment services offered by the program and explore opportunities for partner business participation in the SEE Program.


·         Develops relationships in the business community and obtains information regarding the nature of employment, including hiring requirements in the areas of skills, experience, education, and other qualifications. 


·         Originate outreach to prospective partner employers and provides information about the benefits of the SEE Program.  Responds to inquiries from prospective partners.  Develops marketing tools to promote the SEE Program with wide range of prospective employers.




Participant Employment Empowerment


·         Works closely with the FTW Case Managers and other partner agency staff to assess and evaluate each participant’s job readiness.


·         Collects, organizes and analyzes information through records, tests, interviews and professional sources to appraise each participant’s work experience, interests, aptitudes, abilities and personality characteristics to determine job qualifications and employment goals.


·         Generate job referrals for participants to prospective positions keeping in mind the “best fit” for both the participant and SEE employer.




·         Counsels participants and provides both individual and group educational and vocational guidance services when needed.  Develops and conducts workshops and other resources, as needed, to increase participants’ job readiness.


·         As requested by the partner employer, schedules interviews with the selected eligible applicants.  Works with the participants prior to the interview to practice and polish interviewing skills through mock interview training and other job readiness training.


·         Provides case management services to participants.





 Minimum Qualifications:


·         Bachelor’s degree from a four-year college or university and


·         One to two years related work experience and/or training; or


·         Equivalent combination of education and experience


·         Must be proficient in Microsoft Word, PowerPoint, Excel, and Outlook


·         Valid Hawaii driver’s license and a traffic abstract that meet company guidelines


·         Access to an insured vehicle with current registration and safety check




Preferred Qualifications:


·         Bachelor’s Degree in Human Services or Marketing and Communications is preferred




At Goodwill Hawaii our mission is simple, yet powerful, we help people with employment barriers reach their full potential and become self-sufficient.  We are the third largest non-profit agency in Hawaii and our motivation is sustaining Hawaii’s community through the power of work.   Last year we placed nearly 1,500 people into employment, resulting in $22 million in annual wages earned as a result of these job placements.  Join the Goodwill Hawaii family and help strengthen our Hawaii community, one job at a time. 




Goodwill Hawaii is committed to fully complying with all Equal Opportunity Employment and Affirmative Action laws and regulations.  All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, including gender identity or expression, sexual orientation, national origin, citizenship, ancestry, age, marital status, genetic information, domestic or sexual violence victim status, disability, protected veteran status or any other status protected by federal, state or local law. We also foster a drug-free work environment.