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DEPARTMENT: Facilities                                                                   JOB TITLE: Housekeeping Supervisor

REPORTS TO: Facilities Manager                                            

JOB TYPE: Hourly/ Non-Exempt

Basic Function

Responsible for the day-to-day operation of the Club’s housekeeping and laundry functions while providing hands-on leadership to the housekeeping team. Ensures Club facilities are maintained to a high standard of cleanliness, sanitation, safety, comfort, and appearance. Assists with employee training, scheduling, inventory management, special projects, and departmental operations.

Essential Duties and Responsibilities

• Supervises and provides daily direction, coaching, and support to housekeeping employees.
• Communicates with the Facilities Manager regarding daily operations, staffing needs, priorities, and special projects.
• Oversees and assists with routine housekeeping duties throughout the Club, including cleaning, sanitizing, sweeping, mopping, vacuuming, dusting, and maintaining interior and exterior areas.
• Ensures public areas, locker rooms, restrooms, dining areas, offices, and other Club facilities are maintained at a consistently high level of cleanliness.
• Ensures restrooms, locker rooms, supply areas, and other designated locations are properly cleaned, sanitized, stocked, and maintained.
• Oversees the Club’s laundry operation, including washing, drying, folding, organizing, and distributing linens.
• Ensures departments and designated areas are properly stocked with clean linens, towels, amenities, and housekeeping supplies.
• Maintains appropriate inventory levels of linens, cleaning products, chemicals, supplies, and amenities.
• Monitors housekeeping equipment, fixtures, lighting, and facility conditions and reports maintenance concerns to the Facilities Manager.
• Ensures proper and safe use, storage, and handling of cleaning chemicals, supplies, and equipment.
• Assists with training new and existing housekeeping employees on cleaning standards, safety procedures, and departmental expectations.
• Provides input regarding work schedules, coverage needs, and special cleaning projects.
• Participates in departmental meetings and responds appropriately during emergency situations.
• Performs other related duties and special assignments as directed by the Facilities Manager.

Candidate Qualifications

• Two years of housekeeping experience, with supervisory or lead experience preferred.
• Knowledge of proper cleaning, sanitation, and care of various surfaces and materials.
• Knowledge of proper use and handling of cleaning chemicals, equipment, and supplies.
• Strong organizational skills with the ability to prioritize daily operational needs.
• Ability to provide direction, coaching, and support to housekeeping employees.
• Ability to work independently and as part of a team.
• Ability to respond appropriately during emergency situations.
• Must be flexible and able to work weekends and holidays as operationally required. The existing description also identifies schedule flexibility as an expectation of the position.

Physical Demands

• Ability to lift up to 30 pounds.
• Ability to perform physical work involving lifting, pushing, pulling, bending, stooping, reaching, and climbing.
• Ability to safely use ladders when required.
• Position may involve potential exposure to bloodborne pathogens or other infectious materials.

Education and Experience

• High school diploma or GED equivalent preferred.
• Prior comparable housekeeping experience required; supervisory experience preferred.