Customer Service and Sales Representative (Kapolei)

Sep 02 2022
Category: Healthcare
Job Description

Job Summary


This position serves as the principal HMSA contact for prospective and current Oahu employers and members inquiring about small group health plans, individual plans, Medicare plans and USAble Life product options that are available through HMSA. This position supports HMSA's overall sales and service strategies. It requires knowledge of all small employer group plan benefits, individual plan benefits, Medicare plan benefits, group life, temporary disability insurance, government related health care laws and applicable rates to properly communicate a response that will satisfy HMSA customer inquiries.


Minimum Qualifications


  1. Associates degree or two years related work experience or equivalent combination of education and work experience.
  2. Strong written and verbal communication skills
  3. Strong customer servicing skills.
  4. Strong decision-making and problem analysis skills.
  5. Intermediate working knowledge of Microsoft Office applications. Including but not limited to Word, Excel, and Outlook. Basic working knowledge of PowerPoint.
  6. Active license with the state of Hawaii Department of Commerce and Consumer Affairs or pass all four sections of the state licensing examination within three months of hire date. Having an active license to sell Health, Life and Group Insurance products in the state of Hawaii is a condition of employment.

**For more information and to apply, please visit**


Equal Opportunity Employer - Minorities/Women/Protected Veterans/Disabled