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Job Description

A reputable sanitation company is seeking an Administrative Assistant that will assist with dispatching and routing deliveries, scheduling pick up of equipment, strong computer skills and excellent customer service!

Hours

Full-time, Monday - Friday, 7:00am-4:00pm

Location

Kapolei, Oahu

Pay

$22 to $25 an hour

Responsibilities

• Lead dispatch and routing for deliveries, pick-ups, service routes, and emergency requests.
• Assign drivers, vehicles, and equipment based on customer needs, locations, employee qualifications, equipment capabilities and workload.
• Respond to delays, breakdown, missed services and schedule changes.
• Monitor routes and track route completion using dispatch, GPS, and communication systems.
• Coordinate maintenance for vehicles, trailers, service equipment and office equipment.
• Oversee yard workflow, portable sanitation preparation, inventory accuracy and daily vehicle maintenance and preparation.
• Provide excellent customer service and resolve customer service issues via phone, email and in person.
• Carry out administrative duties such as typing, copying, scanning, data entry and maintaining filing systems.
• Process customer orders and maintain order schedules.
• Collect and process customer payment transactions and overdue invoices.
• Reviewing government and commercial contracts to ensure capacity to meet all requirements.
• Ensure that all injuries, incidents, accidents, etc. are documented, reported, and processed appropriately.

Qualifications

• Previous experience with administrative task, dispatch, customer service, transportation, waste/environmental services or related environment is a plus but will provide training.
• Must be proficient with MS office Suite (Outlook, Excel, Word and PowerPoint).
• Must have strong customer service skills.
• May need to work on some weekends and holidays.

Benefits:

• 401(k)
• Paid time off
• Health insurance