A reputable sanitation company is seeking an Administrative Assistant that will assist with dispatching and routing deliveries, scheduling pick up of equipment, strong computer skills and excellent customer service!
• Lead dispatch and routing for deliveries, pick-ups, service routes, and emergency requests. • Assign drivers, vehicles, and equipment based on customer needs, locations, employee qualifications, equipment capabilities and workload. • Respond to delays, breakdown, missed services and schedule changes. • Monitor routes and track route completion using dispatch, GPS, and communication systems. • Coordinate maintenance for vehicles, trailers, service equipment and office equipment. • Oversee yard workflow, portable sanitation preparation, inventory accuracy and daily vehicle maintenance and preparation. • Provide excellent customer service and resolve customer service issues via phone, email and in person. • Carry out administrative duties such as typing, copying, scanning, data entry and maintaining filing systems. • Process customer orders and maintain order schedules. • Collect and process customer payment transactions and overdue invoices. • Reviewing government and commercial contracts to ensure capacity to meet all requirements. • Ensure that all injuries, incidents, accidents, etc. are documented, reported, and processed appropriately.
Benefits: