Job Description
Account Executive (MAUIAE)
We are seeking an organized, proactive Account Executive to manage a portfolio of community associations. As the primary contact and advisor to association Boards of Directors, you’ll coordinate property operations, support financial planning, facilitate meetings, and guide associations toward their long-term goals. This opportunity is ideal for someone who enjoys building relationships, solving problems, and managing multiple projects and priorities.
Apply now for immediate consideration!
Hours
Full-time, Monday-Friday, 8:00am-5:00pm, must be available for occasional evening or weekend meetings
Location
Kihei, Maui
Pay
$60,000 to $75,000 a year, depending on experience
Responsibilities
- Serve as the primary liaison to Boards of Directors, owners, vendors, legal counsel, accounting teams, insurance representatives, and on-site staff.
- Prepare agendas, management reports, and meeting materials; attend and facilitate Board, annual, and special meetings.
- Track Board decisions and action items, ensuring timely follow-through.
- Coordinate annual owners’ meetings and elections, including electronic voting and required documentation.
- Work with accountants, reserve specialists, and Boards to develop operating budgets, reserve funding plans, and long-term financial strategies.
- Review monthly financial statements, analyze budget variances, and recommend corrective actions.
- Monitor delinquent accounts and coordinate collection efforts with accounting staff, legal counsel, and Boards.
- Conduct regular property visits and coordinate maintenance, capital improvement projects, and emergency repairs.
- Obtain and evaluate vendor bids, review supporting documentation, and help Boards make informed vendor selections.
- Support compliance with governing documents, association policies, and applicable Hawaiʻi laws, including HRS Chapter 514B.
- Coordinate insurance renewals and claims, maintain accurate association records, and protect confidential information.
- Frequent travel between managed properties.
- Availability for evening Board meetings and occasional weekend meetings.
- Ability to walk properties, climb stairs, inspect common areas, and respond to emergency situations.
Qualifications
- High school diploma or equivalent required; college degree or an equivalent combination of education and community association/property management experience preferred.
- Three or more years of community association, condominium, HOA, or property management experience preferred.
- Strong written and verbal communication skills and a professional, service-oriented approach.
- Excellent organizational skills, with the ability to manage multiple associations, projects, deadlines, and competing priorities.
- Sound judgment, initiative, and a proactive approach to problem-solving.
- Proficiency with Microsoft 365, including Outlook, Word, Excel, and Teams, as well as property management software, electronic voting platforms, and related technology.
- Knowledge of Hawaiʻi condominium law and association governance preferred.
- Experience working with Boards of Directors, legal counsel, insurance representatives, and vendors preferred.
- Experience with budgets, financial reporting, reserve planning, and capital improvement projects preferred.
- Valid driver’s license and reliable transportation required. Must have a clean driving abstract.
- CMCA certification required within 12 months of hire if not already obtained; AMS and PCAM designations encouraged.