Concierge Activity Sales and Timeshare Tours

Sep 03 2022
Island Activity Company LLC |Lahaina|Full Time, $20.00 - $50.00 / hour
Job Description

20 Hrs + weekly, Benefits:  Training pay $20/hour. 

Once trained, Concierge will be moved to Hourly Plus Activity Sales and Timeshare Tour Commission Earn between $12.5 -$60/hr


Responsible for all sales activities and related job duties to generate Timeshare Tours.  Hospitality and Aloha Spirit are part of IAC’s culture.

 

Essential duties and responsibilities include the following. Other duties may be assigned.

 

·       Booking timeshare tours

·       Selling activities

·       Issuing vouchers

·       Providing and communicating proper information to guests

·       Welcome calls

·       Aloha calls, inviting guests to island orientation

·       Pre-arrival communication (phone calls and emails)

·       Communication of equipment inventory

·       Supplies status

·       Maui Circulation inventory maintenance

·       Brochure stickering as directed

·       Pre-arrival packets

·       Issuing parking passes

·       Ensuring financial accuracy in all dealings

·       Making fiscally responsible decisions and keeping supply waste to a minimum 

·       Submission of vouchers/rental agreements

 

The successful agent will be able to:

·       Communicate professionally and effectively, both verbally and in writing

·       Work independently with minimal supervision or direction

·       Be able to multi-task in a fast-paced environment

·       Read and interpret documents

·       Accurately calculate figures and amounts such as discounts, percentages, and commissions

 

·       Demonstrate resourcefulness by solving practical problems and dealing with a variety of multiple requests simultaneously

 

EducationHigh school diploma or general education degree (GED).

 

Experience – Prior experience in sales and in the hospitality industry.

 

Computer Skills – Microsoft Office and Outlook.

 

Certificates, Licenses, Registrations – None at this time.

 

Other Skills and Abilities – None at this time.

 

Physical Demands –The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to perform physical tasks, stand, bend, and reach. The employee is frequently required to walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

 

 

Work Environment – The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is exposed to outdoor conditions that can include wet and/or humid conditions, or extreme heat, for an extended period of time.