Epidemiology and Laboratory Capacity for Infectious Diseases (ELC) Data Processing User Support Tec

Jun 17 2024
Job Description



State Laboratories Division

Waipahu - Aiea, Oahu


Epidemiology and Laboratory Capacity for Infectious Diseases (ELC)
Data Processing User Support Technician

$3,566.00 - $4,337.00 per month, salary commensurate w/ training and experience


Exempt, non-civil service, full-time, temporary appointment.  The primary purpose of this position is to provide information technical assistance to the State Laboratories Division staff in the use of information technology equipment, systems and applications; will assist with hardware and software troubleshooting, training of providers and in ongoing data entry.



Minimum Qualification(s)


EDUCATION:     Graduation from high school with satisfactory completion of courses demonstrating knowledge of English grammar, spelling and punctuation.


EXPERIENCE:     Two (2) years of experience in office systems and procedures with one (1) of those years involved in data processing, feasibility studies, programming and systems development.


KNOWLEDGE:  Basic diagnostic methods and procedures to resolve user problems. Working knowledge of office application software such as word processing, spreadsheet, database, etc.; spelling and grammar.


SKILLS AND ABILITIES:  Plans, coordinates, and provides assistance, instructions, and training on the proper use of personal computer hardware and software; prepare outlines, visual aids, exercises and informational materials for group presentations. Provide effective on-site and telephone support services to users in the diagnosis and system error, network problems, and resolution of user problems. Communicate effective both orally and in writing, with individuals and large and small groups of people.


LICENSE:  Valid State of Hawaii Driver’s license is preferred.


Who May Apply


LEGAL AUTHORIZATION TO WORK REQUIREMENT:  The State of Hawaii requires that all persons seeking employment with the government of the State shall be citizens, nationals, or permanent resident aliens of the United States, or eligible under federal law for unrestricted employment in the United States.


How to Apply


Mail cover letter, completed State of Hawaii Application for Non-Civil Service Appointment with original signature, three (3) references, salary requirement and detailed resume to:


Department of Health

State Laboratories Division      

2725 Waimano Home Road

Pearl City, HI  96782


Recruitment is continuous until needs are met for position #124052.


Application packet at:  https://health.hawaii.gov/employme​nt/job-opportunities/


Other Information


For additional information, you may contact Dean Sakai at (808) 453-6635 or [email protected] Monday – Friday, 7:45 am to 4:30 pm (HST).


This position is exempt from civil service and considered temporary in nature.  Therefore, if you are appointed to the position, your employment will be considered to be “at will,” which means that you may be discharged from your employment at the prerogative of your department head or designee at any time.


An Equal Opportunity Employer