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Job Description

A national insurance company is looking for a full-time Sales Assistant. This role will assist clients and providers over the phone and maintain accurate insurance accounts and records.

Qualified candidates must have previous administrative/office experience and a property and casualty insurance license or ability to obtain the required certification within 3 months of employment. The client will cover the cost of the examination and compensation will be adjusted after the certification is obtained.

If this sounds like a job for you, apply today for immediate consideration!

Hours

Full-time, Monday to Friday, 8:00am-5:00pm

Location

Pearl City, Oahu

Pay

$18 to $20 an hour

Responsibilities

• Obtain information from clients or providers to update accounts, beneficiaries, amount of coverages, type of insurance, or payment options.
• Identify and document the needs of the customers and find fitting solutions.
• Resolve any customer issues in a timely and effective manner.
• Process and record new insurance policies and make modifications to existing policies or claims.
• Invoice policies and records and maintain all customers' payment records.
• Perform other duties as assigned by the department manager.

Qualifications

• High school diploma required.
• College degree preferred.
• Previous administrative/office experience required.
• Previous call center or insurance background desirable.
• Property & casualty insurance license required, or the ability to obtain one within 3 months of employment.
• Life Insurance license desirable.
• Familiarity with Microsoft Office (Word, Excel, PowerPoint).
• Knowledge of account management software helpful.
• Strong communication (verbal, written, interpersonal) skills.
• Ability to multitask and problem-solve.
• Ability to work in a fast-paced environment and meet deadlines.
• Ability to maintain confidential information.