Information Technology Specialist

Nov 16 2021
Category: Retail
Job Description
  [Waianae, HI 96792: Reliably commute or planning to relocate before starting work (Required)]

 

Information Technology Specialist
Waianae Store/Nanakuli Super
Waianae, HI 96792
Full-time, Part-time
 
Benefits
Pulled from the full job description
Health insurance
Dental insurance
401(k)
Vision insurance
401(k) matching
 
Full Job Description

Job Summary

The Information Technology Specialist will work under the Director of Information Technology to support and deliver technology that is needed for the day-to-day operation of the grocery store.

At Okimoto Corp (Waianae Store/Nanakuli Super), hundreds of people each day rely on our IT infrastructure to buy groceries and necessities for their ʻOhana. Serving families on the Waianae Coast since 1949, Okimoto Corp. is seeking an experienced IT Specialist to join our team who can bring their technical skills to deliver efficiencies for both customers and employees at three stores across two islands.

In this role, you will assist the Director of Information Technology in operating our current systems. Expected activities include installing replacement hardware, basic network troubleshooting, Windows administration, and data analytics. Our ideal candidate has a good working knowledge of hardware, networking, and Microsoft Office. Prior experience or familiarity with IT service management models and IT Certifications are not required but highly preferred. Candidates must be self-motivated, adaptable, able to work in a fast-paced environment.

Objectives of this Role

  • Maintain essential IT operations, including point of sale register, credit card terminal, operating systems, two-way radio, telephone, internet service, scales, handheld computers, and digital video recorder
  • Analyze, correct, and protect the integrity of product information including, pricing, sales, inventory management
  • Handle business-critical IT tasks and system improvements, under the supervision of the Director of Information Technology
  • Serve all employees as a subject matter expert for store equipment and all common office software and applications, such as Microsoft, Adobe, and G-Suite products

Daily and Monthly Responsibilities

  • Document, report, and fix technology issues in our help desk system
  • Install, configure, clean, and repair workstation software, hardware, printers, and phones
  • Implement applications and software upgrades, as well as performance troubleshooting
  • Train employees on both software and hardware, troubleshoot, and provide technical support when needed
  • Maintain and report on product database information

Skills and Qualifications

  • Able to work on computer hardware without supervision
  • Knowledge of operating systems, current equipment, and security trends
  • Comfortable with using Word, Powerpoint, and Excel
  • Occasionally, able to work inside equipment cabinets, enclosed spaces, poorly ventilated areas, and lift 30 pounds
  • Detailed written and oral skills for documentation and explanation

Preferred Advanced Level Qualifications

  • Grocery industry experience of any type; running a register, general sales floor knowledge, Type 2 UPCs, coupons, loyalty, card payments, self check out, electronic data interchange, and purchasing / receiving tracking systems
  • Knowledgeable of Excel software and features such as VLOOKUP, Pivot Tables, VBA, or Macros
  • Certifications or background with IT Service Management companies including ITIL, CompTIA, Cisco, EC-Council, Microsoft, Google, or 'nano-degree' certifications
  • Familiarity with Python, Javascript, or other common programming languages
  • Familiarity with SQL, R, Pandas, or other common data analytics frameworks

Job Types: Full-time, Part-time

Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Vision insurance

Schedule:

  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Night shift
  • Weekend availability

Ability to commute/relocate:

  • Waianae, HI 96792: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location