Recreation Attendant (Seasonal) - Hilton Waikoloa Village

Nov 02 2023
Doubletree Alana Waikiki |Waikoloa Village|Part Time
Job Description

A Recreation Attendant is responsible for ensuring a clean, safe and fun environment for guests at the pool in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

     * Classification:  Seasonal/Casual
     * Shift:  8am-6pm (2 days minimum availability required.)



Wha​t will I be doing?


As a Recreation Attendant, you would be responsible for ensuring a clean, safe and fun environment for guests at the pool in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

     * Greet guests and attend to their pool-related needs including, but not limited to, getting fresh towels, relocating chairs and/or umbrellas, confirming registration and issuing recreational equipment, etc.
     * Clean the pool area including, but not limited to, ashtrays, furniture, tables, decks, pool tiles, shower tiles, slide tiles, rocks and cabanas.
     * Collect and replenish pool towels and monitor inventory to minimize loss.
     * Maintain equipment including, but not limited to: umbrellas, speakers, rafts, pool toys, etc.
     * Monitor use of the facility and address and/or report potential hazards.
     * Respond to guest inquiries and service issues in a timely, friendly and efficient manner.
     * Perform general Recreation duties, as needed.


What are we looking for?



Hi​gh School graduate or equivalent preferred



Prior guest service or other hospitality experience preferred.



No special licenses required. CPR certification and/or First Aid training preferred.



All team members must maintain a neat, clean and well-groomed appearance (specific standards available).



The hospitality business functions seven days a week, twenty-four hours a day. In addition, this is a hospitality business, and a hospitable service atmosphere must be projected at all times.



The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation

     * Ability to understand and follow written and or verbal instructions.
     * Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information.
     * Ability to communicate in English language sufficient to ascertain information.
     * Ability to grasp, lift and/or carry or otherwise move packages, boxes and luggage up to 50 lbs. periodically throughout shift.
     * Ability to stand, walk and/or sit and continuously perform essential job functions.
     * Ability to perform tasks requiring bending, stooping, kneeling, and walking significant distances on property.



Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

     * Hospitality - We're passionate about delivering exceptional guest experiences.
     * Integrity - We do the right thing, all the time.
     * Leadership - We're leaders in our industry and in our communities.
     * Teamwork - We're team players in everything we do.
     * Ownership - We're the owners of our actions and decisions.
     * Now - We operate with a sense of urgency and discipline.


In addition, we look for the demonstration of the following key attributes:

     * Quality
     * Productivity
     * Dependability
     * Customer Focus
     * Adaptability


What will it be like to work for Hilton?


Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!


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