Customer Service Rep

Jan 12 2022
ALTRES Office |Waikoloa Village|Part Time, $20.00 / hour
Job Description

Do you have great customer service skills? Then this opening with a utility company for a Customer Service Rep might be exactly what you're looking for. In this role, you will answer phones and email correspondences and provide administrative support from processing requests to assisting with payment collections. Apply today!

Hours

Part-time, 20-30 hours per week between Monday-Friday

Location

Waikoloa, Big Island

Pay

$20 an hour

Responsibilities

  • Answer all incoming phone calls.
  • Maintain email correspondences.
  • Perform data entry.
  • Process field orders.
  • Process new service requests and stop requests.
  • Apply mail-in payments to accounts.
  • Assist with A/R collections.

Qualifications

  • Experience in customer service as well as general office experience (answering phones, typing, filing, copying).
  • Proficiency in Microsoft Word and Excel.
  • Excellent verbal and written communication skills.
  • Knowledge of cash handling and balancing.
  • Ability to pass pre-employment state and federal background check and drug test.