Guest Service Representative

Jun 26 2021
ALTRES Office |Waikoloa Village|Full Time, $21.00 / hour
Job Description
Guest Service Representative (100702)

Local company looking for an individual that can share the beauty and knowledge of Hawaii and assist in creating a memorable guest experience for returning owners and guests. The ideal candidate will have excellent customer service skills, possess strong administrative and communication skills, and the ability to assist in special projects and multi-task.


Full-time, Monday to Friday, 8:00am-5:00pm


Waikoloa, Big Island


$21 an hour


  • Assist owners with reservations, housekeeping, and maintenance needs and requests.
  • Maintain and secure unit key files for owners and guests.
  • Assist with daily administrative duties and tasks.
  • Attend department meetings and assist with special projects.
  • Maintain rental program database.
  • Other duties as directed by supervisor.


  • Hotel, resort, hospitality, or property management experience preferred.
  • Must have a valid driver's license.
  • Must possess excellent verbal and written communication skills.
  • Must be knowledgeable with island information and activities.
  • Must be computer literate and proficient in Microsoft Office.
  • Must be able to lift up to 50 lbs.
  • Ability to pass a pre-employment drug test and state and federal background check.