Ho'olei Coordinator (Part-Time) - Grand Wailea, a Waldorf Astoria Resort

Jun 24 2022
Doubletree Alana Waikiki |Wailea-Makena|Part Time
Job Description

The gorgeous Waldorf Astoria Resort in Maui, Grand Wailea, is looking for a Coordinator to join the Guest Services Team at the Ho'olei Villas !

Located on 40 acres of lush tropical gardens, this Forbes 4-Star property is consistently ranked among the world's best resorts with 780 rooms, 100,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 3 bars, a cafe, and in-room dining.
     * Classification: Part-Time
     * Shift:AM or PM, shifts will vary

Want to learn more? Hotel Website , Facebook , Instagram , YouTube

What will I be doing?

As a Coordinator, you would be responsible for providing office support in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
     * Greet and assist guests and respond to requests in a timely, friendly and efficient manner
     * Perform word-processing, typing, e-mailing, data-entry, filing, faxing, copying, processing mail and taking notes and/or dictation
     * Answer telephones, schedule team members, process payroll and conduct inventory
     * Coordinate department projects, as needed
     * Oversee maintenance of office equipment
     * Track Guest Comment Cards and feedback
     * Perform other general office duties and assist with special projects, as needed

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
     * Hospitality - We're passionate about delivering exceptional guest experiences.
     * Integrity - We do the right thing, all the time.
     * Leadership - We're leaders in our industry and in our communities.
     * Teamwork - We're team players in everything we do.
     * Ownership - We're the owners of our actions and decisions.
     * Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:
     * Quality
     * Productivity
     * Dependability
     * Customer Focus
     * Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Benefits- Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S.

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
     * Access to your pay when you need it through DailyPay
     * Flexible schedules
     * Health insurance
     * Career growth and development
     * Team Member Resource Groups
     * Recognition and rewards programs
     * Go Hilton travel discount program
     * Best-in-Class Paid Time Off (PTO)
     * Supportive parental leave
     * Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
     * Debt-free education : Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

*Please note, benefits may vary depending on the classification and union status position.

 

To apply for this position, please use the following URL:

https://ars2.equest.com/?resp​onse_id=3fd6d4c4d7bb1d333554571674a7d8b7<​/p>