Generator Service Manager

Jan 10 2023
King Power Systems |Wailuku|Full Time, $60,000 - $100,000 / year
Job Description

Full-Time Position, Health/Dental Benefits, Competitive Pay Plus Quarterly Bonus, and a $1,000 Sign-on Incentive!

Locally owned King Power Systems Inc, the premiere generator provider in Hawaii, is hiring a Generator Service Manager to join our team! This position will manage the entire service operation, including overseeing the Generator Service Technicians and working as a technician in the field.

ESSENTIAL JOB FUNCTIONS

  • Manage the service operation, including technical service, repair, maintenance, and project management. Work with the
  • Office Manager on weekly/monthly scheduling.
  • Provide direct oversight of the Generator Service Technicians on a day-to-day basis.
  • Responsible for delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team’s objectives are met and they are working as a cooperative team.
  • Review and approve all Generator Technician parts requests before orders are placed.
  • Audit service work and customer service to ensure the company’s high standards, efficiency, and productivity goals are met.
  • Responsible for shop organization and maintenance in all service areas.
  • Work as a Generator Service Technician in the field.
  • Attend and participate in all department and company meetings. Attend educational conferences/training/seminars as recommended/approved.
  • Prepare monthly, quarterly and annual reports as requested.
  • Performs other duties as assigned by the Office Manager and/or Owner/General Manager.


DESIRED EXPERIENCE
Previous work history as a Generator Mechanic with previous management/supervisory responsibility.

REQUIRED KNOWLEDGE

  • Electrical: Thorough knowledge of 12-24 VDC electrical control systems and thorough understanding of 120-480 VAC alternators and transfer switches- all brands.
  • Systems: Procedures, methods, and techniques to design, install, repair, and maintain generators, engines, controls, fuel systems, exhaust systems, ducting, and monitoring- local and remote.
  • Engines: Knowledge of diesel, gasoline, natural gas, and propane-driven internal combustion engines.
  • Equipment Operation: Thorough knowledge of the proper procedures for operating, inspecting, and maintaining
  • Emergency Power Generation equipment. Prior experience working with Cummins generators is preferred but not necessary.
  • Safety: Knowledge of occupational hazards, safety precautions, and safety regulations related to equipment operation, hazardous materials, traffic patterns and conditions, and other work-related precautions.
  • Engine Repair: Ability to utilize a variety of shop tools and equipment to perform routine repair work of equipment, with knowledge and ability to overhaul from the block.


REQUIRED SKILLS/ABILITIES

  • Management/Supervisory: Previous management/supervisory experience involving supervising multiple staff members.
  • Interpersonal Relationships: Develops and maintains cooperative and professional internal and external relationships.
  • Judgment/Decision Making: Use logic and reasoning to understand, analyze, and evaluate situations; anticipate, identify, and assess potentially dangerous, unusual, or deviating situations.
  • Time & Project Management: Able to plan and organize daily work routines. Establishes priorities for the completion of work by sound time-management methodology. The ability to function independently, manage multiple projects, and meet deadlines
  • Communication: Communicate ideas effectively, including preparing reports and logs. Ability to listen and understand directions, information, and ideas presented verbally and in writing. Proficient with creating repair estimates- sourcing parts and estimating repair times.
  • Accountability & Accuracy: Strong attention to detail with a high degree of accuracy.
  • Customer Service: Ability to provide excellent customer service to all customers.
  • Industry Knowledge: Maintain a solid working knowledge of industry regulations, restrictions, and laws, ensuring the company’s adherence to these regulations and remaining current on the industry standards and innovations, materials, tools, and processes.


BENEFITS INCLUDE

  • Full-time, Salary Exempt.
  • Very Competitive Salary Based on Experience; Range $60,000-100,000
  • Quarterly Bonus Schedule
  • Company Paid Medical/Dental Benefits upon employment (no wait time)
  • 14 Paid Holidays Annually plus Two Weeks of Vacation per year
  • 401K Retirement and Matching Plan
  • $1,000 Sign-on Bonus ($250 when hired and $750 upon successful completion of the 90-day probationary period)


If this job sounds like a fit for you, please email your resume to [email protected] In place of a resume, you may also send a letter of interest detailing your work history. Please be sure to include your contact information.