Clerical Assistant

Mission 

Waimnalo Health Center is rooted in Native Hawaiian values and devoted to improving the health and wellness of all people, regardless of ability to pay, by providing comprehensive primary and preventive health care services of the highest quality.

Core Values and Guiding Principles

Our values at Waimnalo Health Center promote Hawaiian-centered diversity, equity, and inclusion by welcoming all members of the Koolaupoko community to access our holistic services ranging from traditional Hawaiian healing practices to Western medicine.

Aloha: We listen to people with our full attention, seeking to know them and understand their health care and wellness needs and aspirations for themselves, their family and community.  We will respond, to the best of our abilities, as caring, compassionate, engaged, and professional partners in healthcare.

Malama I Ka Pono: We know that quality healthcare starts with people’s trust in our services and the excellence of our care for them and the resources entrusted to us to meet their needs.  We are committed to maintaining their trust by treating people with respect and confidentiality, and by being open about our organizational practices and results, seeking to continuously improve our work.

Malama I Ka Ohana: We believe that wellness embraces the whole family, and we welcome their participation in the healthcare of their loved ones.  Our belief extends from the Ahupuaa of Waimnalo throughout Koolaupoko where we build the foundation for good health and wellness for everyone, and we seek collaborative partners who share our values and vision.

Malama I Ka ina: We understand the importance of one’s sense of place and the holistic nature of health and wellbeing. Through integrative services we support the balance of body, mind, and spirit, while respecting one’s cultural connectedness to the ‘ina of Hawai'i. Ka Mauli O Ka ‘ina A He Mauli Knaka: The Life of the Land is the Life of the People.

We are seeking a full-time or part-time dedicated, talented and team-oriented Care Management Specialist to join our `ohana (family) to support our mission and values.

We offer competitive wages, excellent benefits and a great working environment.

Summary

The Clerical Assistant (CA) will work in collaboration with the clinic staff to assess, plan, provide exemplary patient care and implementation of care plans.  Attention to detail and ability to work well under pressure is essential.  The CA must be able to function effectively in an environment where it is necessary to perform several tasks simultaneously.  The CA will assist in administrative and clerical duties as instructed by the Clinic Support Staff Supervisor (CSSS), Director of Clinical Operations (DCO), Chief Medical Officer (CMO), or other medical providers within WHC.  The CA provides patient care in a holistic and culturally sensitive manner, in a team-based, patient-centered approach, as a part of Waimanalo Health Center’s Patient-Centered Health Care Home approach to care.