Parts Counter Sales

Jun 24 2022
ALTRES Office |Waipahu|Full Time, $22.00 - $25.00 / hour
Category: Manufacturing
Job Description

A supplier of high-quality construction equipment is seeking a Parts Counter Associate to join their team on a full-time basis. In this role, you will assist customers with orders, provide quotes and collect payments, and track inventory. This is a great opportunity for Leeward commuters so don't hesitate and apply today!

Hours

Full-time

Location

Waipahu, Oahu

Pay

$22 to $25 an hour

Responsibilities

  • Answer and return telephone calls on customer inquiries.
  • Provide exemplary, prompt customer service.
  • Assist in developing stock orders.
  • Check, receive, ship, track, label and store parts and freight as needed in accordance with all guidelines.
  • Notify customers when ordered parts are received by the department and ready for pick up.
  • Conduct cycle counts and/or full physical inventory
  • Handle point-of-sale invoicing, repair and internal parts orders, and orders from vendors.
  • Provide quotation of parts pricing upon customer request.
  • Collect up-front payment for all special orders and cash customers in accordance with company policy.
  • Market other products during customer interaction and up-sell when possible.
  • Navigate manufacturer?s websites for the most updated parts catalog, pricing, and perform research.
  • Maintain professional relationship with manufacturers/vendors at all times.
  • Ensure that the parts counter/department is clean and orderly at all times.
  • Perform other related duties as assigned.

Qualifications

  • Strong customer service skills.
  • Excellent verbal and written communication skills.
  • High level of computer literacy.
  • Strong organizational and multi-tasking skills.
  • Strong decision making and problem solving skills.
  • Ability to perform in a fast paced and handle and resolve interpersonal conflict.
  • Demonstrated ability to prioritize work and meet deadlines efficiently and cost effectively.